Organization Overview, Mission, Vision and Values
Washington Regional Medical System (the System) is our regions only locally governed, community-owned, not-for-profit healthcare system. The System includes a 425-bed acute care hospital known as Washington Regional Medical Center (the Hospital) which is located in Fayetteville, Arkansas. The Hospital is supported by the System- including primary, specialty and urgent care operations - that span across Northwest Arkansas into Harrison and Eureka Springs. Being heavily supported and invested in our community makes Washington Regional a unique employer, encouraging staff to give back to the community in which we live and work and give back to each other.

Washington Regional Mission, Vision and Values prove to be a firm foundation and inspiration from which we fulfill our purpose.
Mission: Washington Regional is committed to improving the health of people in communities we serve through compassionate, high quality care, prevention and wellness education.
Vision: To be the leading healthcare system in Northwest Arkansas --- the best place to receive care and the best place to give care.
Values: To treat others patients and their families, visitors, physicians, and each other as we would want to be treated.

Position Summary
The Phlebotomy Supervisor reports to the Director of Laboratory. This position is responsible for overseeing personnel, ensuring efficient workflow processes, and partnering with departments throughout the organization. This position is responsible for assisting with day-to-day responsibilities assigned in the laboratory.

Essential Job Responsibilities
Serve as a working supervisor performing venipuncture procedures using aseptic techniques and therapeutic phlebotomy according to established standard
Partner with leadership team to create and implement policies and procedures
Maintain phlebotomy inventory and organization and assists with maintenance of department cleanliness
Work closely with laboratory leadership team to ensure departmental goals are met
Assist in the design and implementation of quality management reports, performance improvement projects, monitor progress, and perform corrective actions
Assist with personnel evaluations and ensures compliance with regulatory and accreditation standards
Assist leadership with monitoring and maintaining budget related processes
Maintain effective working relationships with internal and external customers
Remains available to all staff, seeking opportunities to become actively involved, lend support, address problems, and suggest areas of improvement

Qualifications
Education: High school diploma or GED, required.
Licensure and Certification: National Phlebotomy Technician Certification from ASCP, AMT, NCA, AAH or other accredited certification organizations
Experience: Minimum of two years experience in an acute care hospital environment and one year phlebotomy supervisor experience in a high volume and fast paced clinical setting, required. Proficient in regulatory compliance and accreditation standards of the College of American Pathologists (CAP), Association for Advancement of Blood and Biotherapies (AABB), The Joint Commission (TJC), and Clinical Laboratory Amendments (CLIA)