Washington Regional
Washington Regional Medical Center is our regions only locally governed, community-owned, not-for-profit healthcare system. Our system includes a 425-bed acute care hospital located in the heart of Fayetteville supported by our clinic system - including primary, specialty and urgent care operations - that span across Northwest Arkansas into Harrison and Eureka Springs. Being heavily supported and invested in our community makes Washington Regional a unique employer, encouraging staff to give back to the community in which we live and work and give back to each other.

Washington Regional Mission, Vision and Values prove to be a firm foundation and inspiration from which we fulfill our purpose.
Mission: Washington Regional is committed to improving the health of people in communities we serve through compassionate, high quality care, prevention and wellness education.
Vision: To be the leading healthcare system in Northwest Arkansas --- the best place to receive care and the best place to give care.
Values: To treat others patients and their families, visitors, physicians, and each other as we would want to be treated.

Position Summary
The Patient Services Manager is expected to supervise the diet office personnel preparing menus for hospitalized patients. This position assures individual meals are adequately planned and modified for specific diets. This position will be responsible for recipe development for the patient food as well as improving patient satisfaction scores in the "Meals" category of our survey tool. The incumbent is responsible for two supervisors as well as morning and event shift management. The incumbent is expected to maintain budgeted worked hours per stat and take appropriate action when variances are identified. The incumbent enhances coordination of patient services and works interactively with the Production Manager in the FOM system in overall production. This position evaluates and disciplines employees and plans work schedules. This position ensures that patients are contacted concerning specific nutrition needs while hospitalized. This position has exposure to extremes in noise and temperature, cleaning chemicals and equipment as normally related to food service areas. Majority of time is spent standing or walking (up to 60% of worked time.)

Licenses/Certifications Required
Registered Diet Technician or CDM, CFPP

Specific Educational and Skill Competencies Required
Knowledge of dietary practices and techniques at a level normally acquired through either completion of college level classes or successful application for registration as a diet technician. Must have a Bachelor`s degree in a related field such as management or dietetics.