Clercial Support Associate-Hospitalist Program
This position will work 32 hrs per week
Position Description - Non Clinical
Position Title: Clerical Support Associate
Job Code: 2084
Provide clerical and general assistance to facilitate the effective processing and maintenance of all department files, records and requisitions. Duties may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing. Provides for an organized communication flow and works with highly confidential information.
Respect means the Franciscan respect for life from conception to death and for the dignity of each individual person. Respect is a commitment to freeing and empowering each person to develop to his or her full potential.
Care embodies the concern, compassion, and sensitivity with which we care for patients as individuals on a one-to-one basis. It depicts our way of dealing with patients, clients and colleagues. Many times it is thought of as a bedside behavior, but it also belongs in business offices, cafeterias and boardrooms.
Competence means that our work is performed and our institutions are managed with the highest level of skill and ability. We are committed to recruiting and developing people who are competent in their work and whose values reflect our own. Our values are an integral part of our system`s strategic plan, which provides the overall framework for local activities.
Joy is the manner in which our colleagues and all who join us in our ministry seek to perform their work -- the internal fulfillment of caring for others. It is an essential ingredient in bringing a sense of hope to those who suffer.
Participates in continuing education opportunities and maintains certifications, licensure as appropriate
Keeps all patient or colleague information confidential
Attends required in-services and meetings
Completes required mandatory competencies by deadline
Maintains ongoing communication and collaboration with team members
Possesses information, skill, and understanding of the work to be performed
Abides by all safety requirements including wearing of Personal Protective Equipment (PPE) and demonstrating proper hand hygiene
Complies with all standards, policies and procedures including dress code, attendance and punctuality
Essential Job Functions
Provides accurate and efficient clerical support to assigned area.
Provides assistance to patients, guests, colleagues, medical staff, and volunteers.
Responds to inquiries relating to release of information, via mail, E-mail, telephone calls, or walk in.
Provides positive telephone etiquette by identifying oneself and department/work area, by sounding pleasant, courteous and helpful.
Assists in gathering information for the preparation of reports and statistics.
Transmits information or documents to customers, using computer, mail, or facsimile machine.
Gathers patient information utilizing all available resources.
Willingly accepts other duties as assigned.
Degree/Diploma Obtained Program of Study Required/Preferred
High School Diploma or GED Required
Educational requirements apply to any new hire after 6/1/2014. Incumbents are held to the education standard at time of hire and will be exempt from the above requirement and given credit for experience as long as they are able to demonstrate knowledge and ability to perform job duties based on the local entity`s ongoing assessment of competency.
Years Type of Experience Required/Preferred
Medical Terminology Preferred
Certificates, Licenses, & Registrations
Certificate, License or Registration Required/Preferred
Certificate, license, and registration requirements apply to any new hire after 6/1/2014. Incumbents are held to the standard at time of hire and will be exempt from the above requirement.
Physical and Mental Requirements
Varied amounts of sitting, standing, stooping and bending. Must be capable of stretching and lifting. May require walking short distances. Is subject to eye strain from prolonged periods of word processing and computer screen viewing. Exposure to frequently fast paced office environment, requiring the ability to work under pressure of multiple requests and time constraints.
Must possess manual dexterity to handle and manipulate equipment.
Occasional exposure to moderate environmental variations, above-normal noise levels, and/or unpleasant substances. May be exposed to hazardous or potentially injurious elements or conditions. During the course of duties may occasionally be at risk for occupational exposure to chemicals for example disinfectants and soaps.
Colleague Statement of Understanding
Note: This position description indicates the general nature and level of work performed by colleagues in this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications of colleagues assigned to this position. Variances in job duties performed may exist between facilities, and colleagues may perform other related duties as assigned to meet the needs of the organization. By signing this document, I acknowledge that I have reviewed the position description for the above position. I understand the physical requirements and essential functions for this position in my facility.
I agree to comply with the System Responsibility Policies and all laws, rules, regulations and standards of conduct relating to my position. I understand my duty to report any suspected violations of the law or the standards of conduct to my leader. I will strive to uphold the mission and vision of the organization. All colleagues are required to adhere to the values in all their interactions with patients, customers, and fellow colleague
How to Apply:
We have over 1200 reasons for you to consider a career with Prevea Health--they're our employees. We're an organization that values teamwork and provides continuous education, training and support so every member of the team contributes to our success. We offer a competitive salary and benefits package in an environment geared to professional and personal growth. No matter what your background or professional interests are, we think you'll like what we have to offer. Together we are the best place to get care and the best place to give care.
To Apply, please click on the button below and put 21-228 in the "What" box then select "Search For Jobs"
Prevea Health is an Equal Employment Opportunity/Affirmative Action employer.