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Infrastructure Engineer, MAC/JAMF Management
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NPAworldwide Recruitment Network
 
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Job Location: TEMPE, AZ
JOB DESCRIPTION

Job #: 47691
Title: Infrastructure Engineer, MAC/JAMF Management
Job Location: Tempe, Arizona - United States
Remote Job: Unknown
Employment Type:
Salary: contact recruiter for details
Other Compensation: 10% bonus
Employer Will Recruit From: Local
Relocation Paid?: NO

WHY IS THIS A GREAT OPPORTUNITY?

Pioneer in the FinTech space. Bank has grown from $40B in assets to $116B in assets in 3 years during COVID.

Huge opportunity for upward mobility.

JOB DESCRIPTION

Infrastructure Engineer- Mac/JAMF Management

Tempe, Salt Lake City, Austin, Atlanta, Charlotte

Our Patch Management and Governance team requires a highly-experienced Infrastructure Engineer responsible for driving engineering, automation and support for security and application patching in the Technology area. An ideal candidate will be a highly skilled full stack infrastructure engineer with experience in Modern Device Management and automation across Mac, Linux and Windows, with focus on protecting every endpoint - workstations, server, laptops, virtual devices and more

As the Infrastructure Engineer youll provide assessment, engineering and implementation including security, system, and business impact. Mac/ Jamf engineering should be strong skills that you possess

Primary Responsibilities:

  • Creation of scripts as needed and proactive maintenance scripts.
  • Troubleshooting through terminal commands.
  • Knowledge in creating. PKG s and or .DMG installers using JAMF Composer or other equal Apple packaging tools
  • In-depth and broad knowledge in engineering and troubleshooting skills with Apple MacOS base operating systems. Proficiency in resolving compatibility problems between new versions of the operating system and/or software applications
  • Can develop new documentation, support processes, and standard operating procedures AND can clearly write them down for others to use
  • Ability to work within a global team across cultures, and communicate effectively with both internal and external clients
  • Work with business partners and vendor support contacts, and resolve day to day deployment environment related issues
  • Develop and support new and existing programs/modules and or scripts related to packaging installations
  • Success in designing and engineering for medium to large implementations of JAMF Pro in a multi-location environment including cloud instance
  • Accountable for and performing all phases regarding Apple Installer Software development, packaging, implementing and deploying along with supporting the deployments.
  • Deep understanding of the macOS/Mac OS X hardware platform
  • Experience in deploying Mac OS X/Mac OS builds in medium and large environments
  • Strong experience in Mac OS patching, upgrade and vulnerability remediation
  • Ability to handle critical and escalated incidents
  • Experience in deploying and managing device security policies is required
  • Prior experience in Microsoft AD integration/Authentication for macOS clients is desirable
  • Implementation of Data Loss Prevention solutions in Mac Environments is required.
  • Implementation of endpoint protection solutions in Mac environments is required
  • Install, configure, and support hardware and software on macOS devices.
  • Strong working knowledge and understanding in Apple macOS El-Capitan, Sierra, High Sierra, Mojave, Catalina and Big Sur versions of Mac operating systems.
  • In-depth knowledge of and experience with macOS System engineering tasks, techniques (E.g., System hardening and security, kernel profiling and tuning, kernel and package compilation)
  • Assess software patches and create recommended patch list with logical explanation in terms of compliance.
  • Develop and optimize pre- and post- patching process to ensure proper implementation without any outages.
  • Score each patch based on risks & opportunity to prioritize. Identify which patches are more valuable to the organization than others.
  • Act as an escalation point for patch execution / partner team mentoring them and resolving complex scenarios and technical issues
  • Ensures overall service levels for infrastructure uptimes through patch management standards, firmware upgrades and vendor based advisory
  • Analyzes trend data to identify potential patch related issues on various images and assists teams in troubleshooting to implement any resolutions/improvements needed for proactive resolution
  • Develops automation scripts and programs to streamline manual patch operations and improve mean time to deliver and first-time right metrics.
  • Measures and recommends improvement for patching service levels and success rates
  • Perform Patch management tasks include maintaining current knowledge of available patches, deciding what patches are appropriate for systems, ensuring that patches are installed properly, testing systems after installation, and documenting all associated procedures.
  • Must be skilled in vulnerability assessment, risk rating, threat correlation, asset-based remediation planning, and reporting

PATCH AUTOMATION Design, build, test and deploy scripting and automation to reduce the effort required to deploy security patches and support. Align solutions with the existing technology stack to provide seamless delivery.
ACTIVE DIRECTORY Possess working knowledge of Active Directory administration, including advanced understanding of delegation, logging, replication, authentication protocols and management techniques/tools.
TEAM PLAYER Act as a team player supporting peers, department management and business unit leadership to fulfill operational service levels, department initiatives and project deliverables. Believe in and adopt a 70% agreement, 100% commitment attitude.
DOCUMENTATION Build high quality roadmaps, strategies, standards, and procedures to publicize the work of the department and develop the knowledge of others.


Qualifications:

  • 7 + years Apple/MAC OS troubleshooting and support
  • Minimum 5 years of Jamf experience if proven strong with the tool
  • Experience implementing Jamf, setting up new instances, setting it up in the cloud, ensuring Jamf is meeting global policies
  • Experience with scripting in one or more languages (Bash, Perl, Python, AppleScript)
  • Bachelor`s degree and/or some relevant work experience in vulnerability management, cyber security and system/network administration is preferred
  • Familiarity and willing to advance knowledge in WSUS, SCCM, RHEL and Windows 2008/2012/2016/Windows 10 /11
  • Hands on experience with Nexpose Rapid 7
  • Familiarity with vulnerability management security tools (Nexpose, Qualys, Microsoft Advanced Threat Protection (MDATP), Tenable, Nessus etc.)
  • Familiarity with issue/ticket tracking systems (Jira, ServiceNow, etc.)
  • 8 to 12 years experience supporting diverse IT systems, processes, or capabilities
  • The ability to work closely with Business and development and a thorough understanding of the balance between business and patch requirements
  • Good to have Jamf 100 / 200 Certification
QUALIFICATIONS

Qualifications:

  • 7 + years Apple/MAC OS troubleshooting and support
  • Minimum 5 years of Jamf experience if proven strong with the tool
  • Experience implementing Jamf, setting up new instances, setting it up in the cloud, ensuring Jamf is meeting global policies
  • Experience with scripting in one or more languages (Bash, Perl, Python, AppleScript)
  • Bachelor`s degree and/or some relevant work experience in vulnerability management, cyber security and system/network administration is preferred
  • Familiarity and willing to advance knowledge in WSUS, SCCM, RHEL and Windows 2008/2012/2016/Windows 10 /11
  • Hands on experience with Nexpose Rapid 7
  • Familiarity with vulnerability management security tools (Nexpose, Qualys, Microsoft Advanced Threat Protection (MDATP), Tenable, Nessus etc.)
  • Familiarity with issue/ticket tracking systems (Jira, ServiceNow, etc.)
  • 8 to 12 years experience supporting diverse IT systems, processes, or capabilities
  • The ability to work closely with Business and development and a thorough understanding of the balance between business and patch requirements
  • Good to have Jamf 100 / 200 Certification

Education:
University - Bachelor`s Degree/3-4 Year Degree




How to Apply:


 
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