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Service Porter
Keys Auto Center
 
Job Location: Key West, FL


Job ID 2019-1514
Dealership Keys Auto Center
Category Services
Salary DOE
Type Full-Time


Position Overview

The Service Porter's responsibility is includes support for facilities and dealership service operations as designated by service manager and other management. The incumbent will provide vehicle pickup and delivery service for clients, greet service guests in the event that the consultants are unable to come out of the office, keep service traffic and parking flowing efficiently, assisting the Service Consultants with needed requests, errands, loaner vehicle departure and check in, car wash pick up and quality control, and facilities housekeeping.

Responsibilities

Essential Functions:
  • Greet service department guests courteously.
  • Maintain a pleasant working relationship with all dealership employees.
  • Assists arriving guests with locating the proper service consultant.
  • Assists with giving guests rides to their home or work.
  • Cleans service drive, lot, and customer waiting areas.
  • Ensures facilities and departments are in a clean and orderly condition.
  • Places wet floor signs during rain or high moisture periods on the service drive.
  • Stocks customer refreshments and supplies.
  • Runs errands for service department.
  • Parks vehicles.
  • Takes vehicles to and from car wash.
  • Keeps loaner vehicles clean and fueled.
  • Installs proper vehicle protection such as plastic seat coverings and paper floor mats.
  • Fuels and keeping proper fuel receipts.
  • Takes vehicles to front entrance of store for customer pickup.
  • Assists with all reasonable service department needs and requests.
  • Performs routine inspection and maintenance activities.
  • Stocks supplies and equipment needed for cleaning and maintenance duties.
  • Follows all health and safety regulations.
  • Takes quality internal and external photographs of vehicles in a timely manner.
  • Other duties as assigned.

Other Duties:
  • Maintain a well groomed appearance and uniform while performing all job duties or away on training.
  • Conduct yourself in a suitable fashion when in uniform and off of the dealership premises. Your conduct will reflect the dealership directly and you must display a positive image for Warren Henry.


Qualifications

Minimum Qualifications:
  • Valid driver's license and good driving record.
  • Ability to communicate with guests and employees.
  • Ability to apply common sense understanding to carry out instructions, tasks, handle any customer situation or alert the proper staff for assistance.




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