What We Offer
Generous pay plan
Weekly pay periods
Closed Sundays and Major Holidays
The Parts Consultant position is the principle contact between the dealership, customer and the Service Department for the sale and delivery of auto parts. The primary job objective is to provide excellent customer service to service technicians, customers and maximize sales of parts and accessories.
Greeting customers and determining their needs
Using a consultative selling process to match the best parts to the customers needs
Identifying business opportunities to grow parts wholesale business through prospecting and sourcing of new customers using internal and external sales leads.
Building relationships with parts wholesale customers to meet their needs and provide an excellent customer experience.
Answer telephone calls promptly, courteously, and make every effort to satisfy the callers inquiry
Provide customers with needed information and offer additional sales opportunities
Accurately price parts and accessories
Stock incoming inventory in the correct location
Maintain the parts department in a clean and orderly manner
Create and maintain merchandising display to promote product sales
Perform other duties and responsibilities as assigned.
Firelands Chevrolet Buick is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.
Friendly personality, if you dont love people this is not for you
Previous parts experience required (2+ years)
Honesty (we wish we didnt have to say this)
Tremendous work ethic
Solid organizational skills
Outstanding communication skills
Ability to multitask
Excels in a fast-paced environment
Computer proficient (Dealertrack experience a plus)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Parts Consultants frequently:
Stand or sit for longer periods of time
Walk the dealership lot and showroom floor
Drive a company vehicle
Move frequently in and out of vehicles
Bend, squat, or climb stairs
Ability to lift up to 50 lbs. occasionally