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IT GRC Analyst
CO-OP Financial Services
Job Location: Des Moines, IA

US-IA-Des Moines
US-TX-Fort Worth
US-UT-Salt Lake City
US-IA-Des Moines
US-TX-Fort Worth

Req No. 2021-7395
Category Professional
Type Full-Time

The Opportunity

We are seeking a talented IT GRC Analyst to be responsible for assisting with the governance, risk, and compliance activities within the Enterprise Technology Services organization. This position will assist the department with the review and assessment of compliance to company policies and standards, facilitation of SOC 1 and SOC 2 audits, PCI assessments, internal audit activities, as well as risk and issues tracking. The person in this role works under general direction, uses knowledge and skills obtained through education and experience to perform the necessary assessment, analysis, consulting, and administrative tasks in support of governance, risk and compliance readiness activities.

What You Can Look Forward to

  • Liaise with Internal Audit, Enterprise Risk Management, and Information Security to remediate new and outstanding issues; tracking all security, risk, and compliance-related issues to closure.
  • Assist with annual review and gap assessment on internal security policies, standards, and guidelines, identifying and tracking all areas of non-compliance for remediation.
  • Assist with document collection and validation for all internal and external audits, including FFIEC, NCUA, PCI, SOC 1, and SOC 2 annual audits and assessments.
  • Assist with ongoing processes for identity and access management for the recertification, entitlement, and de-provisioning of accounts for internal and external systems.
  • Gain expertise on governance requirements through ongoing training, research, and role development in order to mitigate potential audit and risk issues.
  • Responsible for reporting risks that are identified to the appropriate team and/or management. Additionally, responsible for managing, monitoring and reporting risks within the scope of your work area, to include, but not limited to Information Security risks.
  • Responsible for the creation of foundational documentation such as standard operating procedures (SOPs), and process flows. Analyze existing processes and process gaps. Improve targeted processes and create new processes where gaps exist.
  • Responsible for reporting risks that are identified to the appropriate team and/or management. Additionally, responsible for managing, monitoring and reporting risks within the scope of your work area, to include, but not limited to Information Security risks.
  • Actively supports and embraces our core values of Work as Partners, Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions.

What You'll Need to Succeed

  • Associates degree in Business Administration, Information Technology, or similar area.
  • 3 or more years' experience with Audits, Assessments, Examinations/Assessments, and working in the financial services industry.
  • Intermediate knowledge of financial services industry audits and compliance requirements.
  • General understanding of Identity Access Management programs.
  • General understanding of audit and risk activities.
  • Must have strong verbal and written communication skills, as well as excellent organizational skills.
  • Excellent interpersonal skills in areas such as teamwork, facilitation and negotiation.
  • Excellent analytical skills.
  • Ability to understand the long-term ("big picture") and short-term perspectives of situations.
  • Ability to quickly comprehend the functions and capabilities of new processes.
  • Ability to work calmly under pressure with minimal supervision, managing multiple projects simultaneously.

Why Join CO-OP?

CO-OP is committed to fostering a workplace where every employee feels valued, respected, and connected. We are dedicated to understanding, attracting and engaging a diverse workforce where every employee can live up to their pull potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. You will be part of an organization that focuses on a strong culture and embodies the credit union movement philosophy of People Helping People. CO-OP's commitment to reflecting our own core values and purpose extends beyond how we serve our clients and the products that we deliver.

With more than 35 years of industry leadership, CO-OP Financial Services is the largest, most comprehensive credit union service organization in the nation. CO-OP serves as THE credit union technology engine, bringing payments solutions, engagement services and strategic counsel to help credit unions optimize member experiences to consistently provide seamless, personalized multi-channel offerings, while delivering secure, sophisticated fraud mitigation service.

CO-OP serves more than 3,000 client credit unions, with 60 million debit and credit cardholders, nearly 30,000 surcharge-free ATMs and more than 5,600 shared branches nationwide. Our vast technological ecosystem facilitates more than 6.5 billion transactions every year and equips credit unions of all sizes to deepen member engagement and prosper in the fast-paced world of fintech.

The Perks

  • Fun, challenging and, collaborative work environment with passionate colleagues that care deeply about the intersection of technology and human-centered financial services.
  • Great Work/Life Benefits - Paid Time Off (PTO), Maternity, Parental, Family Care, Adoption Leave Programs, Community Volunteer Time Off, and 10 Paid Holidays.
  • Health benefits - medical, dental, & vision plus wellness programs and gym reimbursements.
  • 401K with generous company match.
  • Tuition reimbursement.


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