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Compliance Coordinator - Commercial Insurance
Job Location: Indianapolis, IN

Company Description:

myCOI is an early industry-leader in the insurance technology space providing an innovative SaaS solution for tracking, processing, and managing certificates of insurance. Our Purpose - Erase the Worry through The Work We Do Eliminating the disruptive impact of an insurance claim. Based in Indianapolis, myCOIs proven track record of national growth and success has impacted hundreds of customers who use our products and services ranging from Fortune 100, Higher Education, Construction, Logistics, Healthcare, Property Management, down to some of our local favorite sports teams. myCOI Central offers an easy-to-use, cloud-based solution to protect organizations and ensure end-to-end compliance. Its smart technology that has our industry expertise built right in-designed to provide a single place to view COIs, compliance, and risk reporting, for vendors, suppliers, tenants, subcontractors, franchisees, and carriers. myCOIs channel partners, a great leadership team that is energetic, innovative, and goal-oriented; along with living our core values: Unite, Reach, Own It, Choose Positive and Innovate, drives our continued growth and success.

We work hard to maintain an open, supportive culture that promotes the pursuit of excellence. As a member of our team, youll enjoy a competitive compensation package, great work-life balance and an innovative, supportive culture. We know that myCOIs success derives from great teamwork and each individuals exceptional results. Join us on our mission to disrupt, innovate, and lead the industry!

Position Summary:

The Compliance Coordinator is responsible for providing best in class support to our commercial clients. This position involves examining certificates of insurance and endorsements for completeness, accuracy, and conformance to contract requirements. You will conduct scheduled client account reviews, provide guidance regarding our systems and technology and be responsible for providing insurance agents with policy coverage verifications and cancelations. An analytical mindset: focus on accuracy and providing a great agent and client experience is key.

What Makes this a Great Opportunity:

Represent a leading SaaS company with the most innovative technology in the industry and a 95% client retention rate

Work with supportive leadership and with co-workers focused on helping you succeed

Professional growth & learning opportunities

Great work-life balance, company culture and benefits

Essential Responsibilities:

Experience in commercial insurance is required

Working with a professional and family-oriented team

Examine Certificates of Insurance and Endorsements for completeness, accuracy, and conformance to our clients contract requirements

Following up with Insurance agents to verify policy coverage and cancellations

Provide detailed and accurate review

Learn and utilize companys technology

Answer client inquiries about compliance matters

Follow established review process

Perform client account review

Basic Qualifications:

3-5 years in a commercial insurance compliance related role

Extensive knowledge of General Liability, Umbrella, Workers Compensation, and other business policies is required

Excellent verbal and written communication skills

Ability to multi-task, prioritize, and manage time effectively

Passion for customer service

Demonstrated problem resolution skills

Ability to make quick decisions

Proficient use of Microsoft Word and Excel

Drive for excellence

Team Oriented


Competitive compensation package







Short Term Disability Insurance

Paternity and Maternity leave for expecting parents

Pet Insurance


Paid Time Off (Holiday, Vacation, 8 hours community volunteer time)


Preference given to candidates residing within a commutable distance of Indianapolis. No relocation provided.

Certificate Review - Insurance Review - Compliance Review - Policy Review -Endorsement - Insurance Tracking - Commercial Insurance - Customer Care - Insurance - Client Success - Training - Technology - Certificates of Insurance - Software as A Service - Service - Compliance - Insurtech


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