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Regional Associate Director - Western US
Job Location: Los Angeles, CA

Regional Associate Director - Western US

US-CA-Los Angeles

Job ID: 2021-1664
# of Openings: 1
Category: Medical Director


The Field Medical organization embodies our medical mission be recognized as the trusted partner for internal stakeholders and the healthcare community, driving scientific exchange to enhance medical education, data generation, insight generation and patients access to medicine.

The Regional Associate Director (RAD) role is field-based and focused on managing a team of Medical Science Liaisons (MSLs). The RAD is responsible for oversight of MSLs in support of Client's medicines and all phases of associated clinical trials. The RAD oversees their regional team to ensure disease and product related medical needs in the region are being identified. Oversight of the MSLs primary responsibilities which includes establishing relevant and timely interactions with Thought Leaders (TLs) and other Health Care Providers (HCPs) aligned with medical strategies to discuss safe and appropriate use of approved products. RADs are responsible for ensuring the MSLs effectively respond to unsolicited questions on current medical and scientific issues, healthcare advances, treatment trends, and health outcomes measures appropriately and as per company guidance.


The Field Medical RAD responsibilities are as follows:

  1. Leading and Managing Field Medical (FM) Team
  • Active member of the Field Medical leadership/ management team, within and across therapeutic areas (TA)
  • Identifies talent, conducts robust interview process for selecting highly qualified Field Medical (FM) and other Medical personnel, and fills vacancies expeditiously
  • Defines and effectively implements key talent retention strategies
  • Ensures new staff attend new hire on-boarding and complete required therapeutic and administrative training programs within established timelines
  • Translates FM objectives into individual performance goals for direct reports and helps define performance goals
  • Develops an annual development plan with each direct report; tracks progress toward and supports the execution of the plan through identification of opportunities
  • Develops appropriate succession plan
  • Drives and tracks performance of FM team members and ensures objectives are met by regional FM team
  • Effectively provides consistent coaching, mentoring, and frequent feedback to direct reports, and others, as appropriate; documents behavioral observations and performance as directed and/or as needed
  • Promotes a culture of innovation, constructive challenge, team spirit and accountability within the a team that is patient-centric
  • Provides training and direction to FM team members on developing appropriate peer-to-peer scientific engagement
  • Identifies and communicates skills/knowledge gaps among FM personnel (and at national level) to the FM Lead and FM Trainer; and outlines plans to address with skill-building approaches
  • Continuously updates and monitors team knowledge of Disease Area (DA), patient treatment trends, product data and scientific activities
  • Ensures participation of team in planned therapeutic training activities
  • Ensures FM engages in timely exchanges with external customers and internal partners in accordance with compliance policies and procedures to communicate medical information for all products in an accurate, balanced, fair and objective manner
  • It is anticipated that a RAD will spend the majority of their time in the field with their team and external customers.
  • Travel required, including frequent travel to PPK home office

  1. Stakeholder Management
  • Coordinates regional scientific support consistent with FM Plans in alignment with high priority regional business needs
  • Provides strategic input and insights as part of compliant collaboration across the matrix in support of account management
  • Promotes effective working relationships with internal partners including cross-matrix field leadership.
  • Ensures appropriate regional management of speaker lists and speaker program support (if applicable)
  • Contributes FM expertise to regional accounts aligned to Brand and Medical strategy
  • Maintains strong knowledge of regional and national External Experts to provide input into planning, matrix initiatives, and requests for TL information
  • Ensures FM team captures and communicates relevant medical insights; provides insight updates across the matrix as appropriate; contributes to development/implementation of action plans resulting from key insights
  • Supports FM team in developing strong networks with External Experts
  • Reviews/Approves the MSLs MyList
  • Uses active listening to understand customer needs and promote focused communication while ensuring appropriate two-way engagement with customers
  1. Medical Planning/Strategy
  • Participates as an active member of the Medical matrix team
  • Communicates information to regional team and ensures execution of Medical Strategies, Objectives and FM Plans within boundaries established by regulatory and legal compliance in accordance with company policies and sound ethical practices
  • Engages in appropriate collaboration with the region sales and access matrix teams to share geographical and healthcare provider information within compliance boundaries
  • Collaborates with US (+/- Global) Medical and Commercial colleagues on Brand planning and FM activities
  • Develops the Product FM Plan for the team in collaboration with the FM TA Lead
  • Develops Region level Field Medical Plans in alignment with national FM plan and US Medical strategies and objectives
  • Inputs into Medical Products Plans and Strategies based on analysis of medical literature and FM input
  • Develops and maintains effective working relationships with Matrix team members
  • Assesses, identifies and contributes to resolution of gaps in FM resources; collaborates with the Field Medical Communication Specialist (FMCS), TA point, Medical Information and Medical Strategy on development of appropriate FM scientific resources
  • Collaborates with FMCS, FM Trainers, TA point and Medical Strategy for development and implementation of the therapeutic training plan for the Disease Area (DA) and associated product(s)
  1. Additional Activities
  • Ensures that the role of FM in the submission process of investigators proposals for clinical trials is completed in accordance with Company policies, and applicable law, regulations, and ethical standards
  • Ensures active participation of FM in providing input on clinical trial site selection and feasibility based on their knowledge of investigators in their geography
  • Ensures FM teams execution of clinical trial support activities (as per established study scope documents)
  • Ensures that FM team has the required knowledge to identify Adverse Events (AEs) and fully understand and comply with Client's Pharmacovigilance SOPs regarding identification and reporting timelines
  • Contributes to managing external communication when significant safety issues arise, with the well-being of patients being the goal
  • Understands and adheres to the Client Standards of Business Conduct and Ethics, all Company policies and procedures including those that apply to all employees and those that are specific to the role of FM
  • Understands PhRMA Code, ICH, GCP, and relevant FDA laws and regulations
  • Completes and certifies understanding of all required training; Ensures adherence by team
  • Identifies additional procedural training for self and team aligned with activities as needed
  • Conveys a clear message on laws, regulations, and ethical standards to both internal and external customers; acts as a peer influencer and role model


Experience Required

  • Attainment of advanced degree in medical science (Pharm D, M.D., or Ph.D.) preferred
  • Minimum of 5-7 years of clinical and/or pharmaceutical experience INCLUDING a minimum of 4 years of FM experience
  • Demonstrated ability to lead national field medical projects or initiatives
  • Work in cross-functional teams with proven track record managing multiple projects and priorities
  • Track record of effectively managing risk and compliance
  • Work in a matrix environment with ability to succeed in an ambiguous environment
  • Experience coaching and mentoring within a FM organization
  • Leading and executing autonomously
  • Communicating scientific and/or clinical data to researchers and/or HCPs
  • Building credible, scientifically-oriented relationships with External Experts within the DA and clinical practice leaders/access decision makers
  • Quickly and comprehensively learn about new subject areas and healthcare environments

Knowledge Desired

  • In-depth knowledge of DA, including key scientific publications.
  • ASMART principles in goal setting
  • Clear understanding of customer (HCP and payer) and patient needs
  • Knowledge of principles and implications of pharmacoeconomic data
  • Knowledge of the US Healthcare System and the Pharmaceutical Industry; Understanding of environmental and industry trends (e.g. Market Access and Patient Advocacy) and their impact on the business
  • Knowledge of regional key institutions/IDNs/Health Systems
  • Knowledge of clinical trial design, process and procedures required for clinical activities
  • Knowledge of all relevant compliance standards
  • Strong communication and presentation skills, in spoken and written word; Able to effectively communicate/ listen and answer questions
  • Appreciation of the complexities of cross-functional and joint venture management issues
  • Demonstrated technical acumen including MS Office skills, ability to adopt and leverage multiple business applications
  • Demonstration of the Client's Values


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