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Demand Planning Manager
McLaughlin Gormley King
Job Location: Brooklyn Park, MN

General Description:

The Demand Planning Manager is accountable for managing the planning and execution of production strategies, with particular emphasis on demand forecast planning and outsourced manufacturing. He or she facilitates the demand planning process through interaction with Marketing, Sales and Supply Chain. As the owner of the demand planning process, the Demand Planning Manager is accountable to lead the conversation and productive interaction between functional planners, monitor the performance of this process and continually improve the output and accuracy. The Demand Planning Manager also interacts within the Supply Chain team to manage the supply/demand balance, providing input to the supply team on major demand shifts and feedback to the sales and marketing teams on supply constraints to help shape the consensus forecast.

The Demand Planning Manager is also responsible for managing the relationship with Outsourced Manufacturing partners (e.g. Tollers, Fillers). This includes, and is not limited to, developing professional relationships with external partner stakeholders, monitoring performance, and providing guidance and clarity to external manufacturing teams. This individual will also have direct input and responsibility in the creation, adaptation, or improvement of external manufacturing strategies, including outsourcing selection, insofar as required to meet the overall objectives of the business. This role works closely with the Senior/Production Planner to ensure execution to plan of contracted manufacturing.

This is an opportunity to join a growing company offering a competitive base salary and benefits.

Principal Responsibilities:

  • Guide, train and coach the forecast planners (Sales and Supply Chain) to drive continuous improvement of the demand planning process.
  • Identify and implement best practices to improve forecast accuracy. Work with IT, Marketing and Sales to improve inputs to the process.
  • Leads the Demand Planning Meeting (depending on level of meeting and location), gathering functional inputs to summarize the demand for global performance
  • Manage the supply/demand balance in collaboration with the Senior Planner and Materials Manager, when there is abnormal demand, when supply issues arise and when customer requirements are truly outside the capability of the supply chain to deliver.
  • Aggregate all sources of demand including external sales, internal use, interplant and interregional demand for the integrated supply chain of a product or service with sufficient detail for an 18 month planning horizon monthly and a 5 year view annually
  • Drive collaboration with Sales and Marketing to incorporate current and long-term market intelligence into the demand plan at product, customer and market levels and to develop, document and update the assumptions supporting the demand plan and development of various scenarios.
  • Drive collaboration with Marketing to incorporate new product introductions, product conversions and product deactivations into the plan.
  • Drive improvement of forecast assumptions, exception management and root cause analysis to identify forecast deviations and issues.
  • Monitor the demand plan performance (forecast error, accuracy, bias) by measuring actual versus planned performance at multiple planning levels and work with collaborators to improve.
  • Challenge the sales and marketing assumptions when significant deviations occur between the demand-based revenue plan and the business plans. Develop and document the assumptions supporting the demand plan.
  • Represent Demand Planning at the Inventory Planning (e.g. Obsolescent Materials) and IBP meetings (formerly S&OP).
  • Manage the relationship with external or contracted partners, including but not limited to tollers, filler, warehouse, etc
  • Assist in the development of strategies involving external or contracted partners
  • Drives productivity tracking and reviews of external or contracted production partners, in collaboration with Planning functions
  • Responsible for overall dynamics involving external or contracted partners, in conjunction with Planning and Materials Management functions


  • Bachelors Degree in Business, Supply Chain, or Marketing
  • 5+ years of experience in Engineering, Supply Chain, Operations work environment.
  • Work experience with lean thinking, six sigma, or other continuous improvement methodology.
  • Proficiency in ERP end-user application (preferably SAP)
  • Proficiency in Microsoft Office (Word, Excel, Powerpoint) and Microsoft Access


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