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Personal Lines and Commercial Lines - Licensed Customer Service
Reeder Insurance and Financial Services Inc.
Job Location: Baltimore, MD

Location: Baltimore, Maryland, (United States of America), 21236
Experience: Some Experience

Job Description

If you are goal oriented individual and relationship driven, and you find satisfaction in meeting the needs of customers, you are the kind of person we are looking for! Our office is expanding, and we are looking to hire the right individual to join our outstanding customer service team. Our P&C Licensed Customer Service Representative will be responsible for providing exceptional customer service to our Personal and Commercial Lines clients and prospects.

  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Provide exceptional customer service.
  • Update customer management system with policy information.
  • Foster relationships with our clients to maintain a high level of client retention.
  • Provide customers with additional information about new products and services.
  • Make cancelation reminder calls & process payments.
  • Responds to all inquiries in a timely manner.

Job Requirements
  • Property & Casualty licensed required.
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent interpersonal and relationship building abilities.
  • Strong oral and written communication skills.
  • Associate or bachelor's degree preferred.
Job Type: Full Time


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