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Dining Room Supervisor
Williamsburg Landing
Job Location: Williamsburg, VA

Williamsburg Landing, the area's only CARF-accredited Life Plan Community, seeks a Full-Time Dining Room Supervisor.

Williamsburg Landing offers a comprehensive benefits package for all Full-Time employees that includes:

  • Health, Dental & Vision Insurance
  • Flexible Spending Account
  • 403(b) Retirement Plan
  • 529 College Savings Plan
  • Long-Term Care Insurance
  • Legal Resources
  • Paid Time Off
  • Holiday Pay
  • Corporate Wellness Program
  • Health Club & Spa Membership
  • Employee Education & Training Fund
  • Employee Assistance Program
  • Credit Union Membership


Dining Room Supervisors provide direct oversight of Dining Room Servers in casual, formal, and therapeutic dining venues during regular service, special events, and private functions in order to ensure a pleasant dining experience for residents and guests. Dining Room Supervisors report to the Dining Room Manager and the Dining Services Operations Manager.


  • Assumes responsibility for the appearance of dining venues; assigns side work to Dining Room Servers and remains in the dining area throughout meal service
  • Conducts monthly trainings on meal etiquette, serving techniques, therapeutic diets, and sanitary standards regulating food handling and serving; documents attendance records of trainings
  • Performs service review orientation (line-up) before meals; inspects serving lines for adherence to dress and sanitation standards; coordinates with food production supervisor to ensure palatability and appropriate presentation of food
  • Reports concerns related to changes in residents' dining habits, deteriorating self-care, and/or conversations indicating unhappiness or loneliness
  • Monitors dining venues for necessary repairs of furnishings and equipment
  • Meets with residents and guests to arrange for private events, ensuring adequate staff is assigned for the event and that the dining venue and meal selections meet expectations; follows up with the event host regarding concerns
  • Resolves resident complaints related to quality of service, food, or the dining venue; develops action plans to improve areas of concern
  • Ensures routing cleanings occur as follows: daily (dining and service areas), weekly (storage areas), and monthly (silver)
  • Ensures adequate supply of menus, guest checks, and other supplies; oversees reservations for dining venues; ensures charge tickets are initiated for guest meals and wine charges
  • Utilizes Point of Sale (POS) technology and trains staff in POS processes; ensures accuracy of POS charges
  • Maintains inventory of pantry items, placing orders based upon par stock requirements; maintains monthly inventory of china, glass, silver, Dinex, and linen supplies
  • Enforces procedures to ensure the security of dining venues, equipment, supplies, and wine and alcoholic beverages
  • Participates in meetings as requested; provides all required and/or requested periodic reporting; may provide information on dietary habits of residents to nursing staff
  • Evaluates work processes and methods and submits recommendations for continuous quality improvement
  • Performs other duties as assigned


High school graduate or equivalent and two years' experience in dining services required; must be at least 21 years of age; knowledge of therapeutic diets preferred; knowledge of serving alcoholic beverages required; attainment of Food Handler's Card within 30 days of employment required; Training for Intervention Procedures (TIPs) Certification required within first year of employment


Ability to oversee staffing, training, and quality control; knowledge of sound supervisory practices to include team building; knowledge of geriatric dining needs, especially those with declining physical and cognitive abilities; ability to stand and walk for long periods of time and regularly and safely lift and carry a minimum of 30 pounds; proficiency in MS Word and MS Excel; ability to respond appropriately to crises

Apply online at

EOE/Tobacco Free/Drug Free



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