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Sales Representative
Optimus Steel LLC
Job Location: The Woodlands, TX

The Primary responsible is to for provide effective customer service to customers by utilizing excellent, in-depth knowledge of company products and services.

This position will makes office or job site calls in person on assigned accounts

- Provides projects in assigned territory

- Provides timely and accurate quotes to customers and responses to inquiries regarding order status and product knowledge requests

- Processes customer orders/changes/returns in accordance with established department policies and procedures

- Keeps log of all customer calls and turns in weekly sales reports on timely basis

Provides timely feedback to the company regarding service failures or customer concerns

- Maintain a good working relationship with existing and potential customers, resolving or assisting in resolving customer complaints

Supervisory Responsibilities & Reporting Structure:

Supervises who (level and number): N/A (none) but some coaching is expected

Reports to: VP of Sales & Marketing


Qualifications for this position includes 2 or 4-year degree and 5-10 years of customer service and/or sales experience with MS Office suite and basic computer skills, required experience previously with customer service, tele sales, and data entry.

Skills needed: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking, business acumen, Inventory Mgmt/Shipping, Ability to work and influence cross-functionally.



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