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SVIH Management
Job Location: West Hollywood, CA

The San Vicente Bungalows are seeking dynamic servers for both full time and part time employment!

The San Vicente Bungalows is a high volume, fast paced private members club and restaurant serving only the highest quality ingredients. Servers must work a minimum of three shifts a week and full time employment is encouraged!

Company offers amazing benefits package including health/dental/vision/401k.

Position Purpose

Responsible for greeting guests, providing excellent guest service upon guest entering food and beverage outlet. The Server normally works a regular food and beverage shift but may be asked and assigned another shift due to work needs.

Duties and Responsibilities

- Takes food and beverage order accurately.

- Enters food and beverage order in the POS system.

- Delivers food and beverage orders in a friendly and professional manner in accordance with hotel standards.

- Answers all questions regarding the menus accurately.

- Utilizes selling techniques to up sell.

- Handles financial transactions accurately and in accordance with established procedures.

- Properly and accurately close guest checks.

- Acknowledge guest need, anticipate guest needs and always respond promptly to maintain positive guest relations at all times.

- Process guest payment by posting on POS system, verifies if guest is in house or walk in patron.

- Informs manager of any guest complaints, requests or problems.

- Maintain organized and clean work area.

- Communicate with in coming/ prior shift as to outstanding tables.

- Reports any damages, discrepancies and or malfunction of equipment to manager.

- Follows all safety and sanitation procedures that pertain to the job.

- Clean and polish silverware, glass ware, sugar receptacle, trays, coffee pots, tea pots.

Knowledge, Skills and Attributes

- Must be able to effectively communicate.

- Must be able to follow directions with focus to detail.

- Must be a team player with the ability to work under minimal supervision.

- Must be able to have a flexible schedule, work weekends and holidays.

- Must have knowledge of wines, cocktails.

- Must be able to manicure tables.

- Must be able to set up tables, buffet and food stations.

- Must be able to sustain composure, remain calm, and possess a positive attitude.

- Must be energetic and outgoing.

- Must be service oriented with excellent customer service skills.

- Must be able to follow directions with focus to detail, speed and accuracy.

- Must possess excellent interpersonal and organizational skills.

- Must have basic knowledge of arithmetic.

- Must have the ability to input data in the POS system.

- Must have previous experience with POS system.

- Must be able to read, write and understand the English language.

- Must be able to exercise confidentiality and discretion.

- Must be able to work nights, weekends and holidays.

- Must be able to work well under time constraints and remain calm.




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