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Account Services Specialist
Fidelity Bank
Fidelity Bank



Job Location: Wichita, KS 67202, USA
Job Type: Full-Time
Job Details


Job Overview: Fidelity Bank employees experience a culture of dedicated service to our customers, shared support between co-workers and a committed investment in our communities. We seek to deliver a level of service unsurpassed by any bank, anywhere, any size. That starts with our people, whom we endeavor to provide a home as much as a career. Sound like a place youd like to work? Lets talk.

The candidate for this position will be responsible for:
  • Providing assistance and support to branch personnel and back-office staff
  • Conducting loan research and completing special projects within sensitive deadlines
  • Monitor compliance of bank policy on retail and lending accounts
  • Verify the accuracy of all new and maintained account information and documents from branches
  • Setting up and reviewing auto payments and analyzing data
  • Research and conduct system maintenance
  • Process incoming mail requests
  • Filing claims, processing reports and assisting with liens and vendor management
  • Process lien releases for consumer, commercial and construction loans

Requirements for the position include:
  • A high school diploma (or equivalent)
  • One year of banking experience
  • Strong typing skills
  • Basic computer skills
  • An attention to detail
  • Excellent problem solving skills
  • Late and or flexible hours

Preferred qualifications for this position include:
  • Six months of lending operations
  • A good understanding of various loan products and documentation
  • IRA/HSA knowledge preferred, but not required

EO/AA Employer: Title VII/Protected Veterans/Disability Status

EMPLOYEE BENEFITSWe offer our employees a comprehensive group of employee benefits. These include:


  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short Term & Long Term Disability Insurance
  • Life Insurance
  • 125 Flex Plan
  • 401K Retirement Savings Plan
  • Free Checking
  • Tuition Reimbursement
  • PTO (Paid Time Off)
  • Concierge Services
  • YMCA Memberships


Fidelity Bank


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


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