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Regional Manager
Fidelity Bank
Fidelity Bank



Job Location: Wichita, KS 67202, USA
Job Type: Full-Time
Job Details


The candidate for this position would be responsible for providing leadership to Customer Service Managers of our retail branch offices to ensure achievement of all sales, business development and service goals. Responsible for developing talent management strategies to improve service quality, overall customer experience, financial results and employee engagement in assigned region. Drive engagement in and knowledge of all aspects of the consumer customer experience, including digital. The candidate would oversee aspects of branch operations including people management, performance reviews, recognition programs and performance management. In partnership with the Retail leadership team, this individual will assist in developing strategies to ensure sales targets are achieved.

Requirements for the position include a bachelors degree in a business related field, strong verbal and written communication skills, a minimum of 5 years supervisory experience within a financial/banking environment, a minimum of 5 years sales experience and a minimum of 5 years experience working in customer service. The ability to work late and/or flexible hours is required. The ability to travel is also required for this position.

EO/AA Employer: Title VII/Protected Veterans/Disability Status

EMPLOYEE BENEFITSWe offer our employees a comprehensive group of employee benefits. These include:


  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short Term & Long Term Disability Insurance
  • Life Insurance
  • 125 Flex Plan
  • 401K Retirement Savings Plan
  • Free Checking
  • Tuition Reimbursement
  • PTO (Paid Time Off)
  • Concierge Services
  • YMCA Memberships


Fidelity Bank


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


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