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Retail Training Facilitator
Fidelity Bank
Fidelity Bank



Job Location: Wichita, KS 67202, USA
Job Type: Full-Time
Job Details


The candidate will be responsible for facilitating impactful and engaging learning experiences for Retail Bankers, both in an in-person and virtual classroom setting, and assisting with maintenance of training materials as directed including Retail Training Manuals, procedures, job aids, e-learning videos, and facilitator tools. Also responsible for addressing internal customer inquiries via email or phone to the Retail Training support line in a timely and professional manner, and assisting with administration of the learning management system.

Requirements for the position include high school diploma (or equivalent) with a Bachelors Degree in training or related field and professional certifications related to training preferred. The candidate must have strong verbal and written communication skills, including superior presentation skills, and excellent relationship building and interpersonal skills. The candidate must also have the ability to think quickly and problem solve in the moment, and have a strong customer service mindset. The ability to work flexible and/or late hours is possible as well as the potential for occasional travel. EO/AA Employer: Title VII/Protected Veterans/Disability Status

EMPLOYEE BENEFITSWe offer our employees a comprehensive group of employee benefits. These include:


  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short Term & Long Term Disability Insurance
  • Life Insurance
  • 125 Flex Plan
  • 401K Retirement Savings Plan
  • Free Checking
  • Tuition Reimbursement
  • PTO (Paid Time Off)
  • Concierge Services
  • YMCA Memberships


Fidelity Bank


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


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