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Training Specialist
Fidelity Bank
Fidelity Bank



Job Location: Wichita, KS 67212, USA
Job Type: Full-Time
Job Details


The Training Specialist position will be responsible for all in-branch training for new hire Universal Bankers. The ideal candidate will have a passion for employee development as well as the ability to effectively demonstrate the expected behaviors of a Universal Banker. This position will deliver world-class service to our customers, meet and exceed individual sales goals, maintain operational excellence and effectively collaborate with team members to reach branch objectives. Responsibilities for this position include: Effectively demonstrate a day in the life of a Universal Banker training will encompass all aspects of the role, including operational tasks, teller transactions, new account opening and tactic call training. Provide coaching and feedback to all new hire Universal Bankers as well as discuss progress on a weekly basis with leadership. Conduct role play scenarios around sales conversations and tactic phone call objectives.

Requirements for this position include a high school diploma or equivalent, minimum of one year experience in the Universal Banker role, a demonstrated ability to deliver customer service and be a team player, and the ability to comfortably move into different roles throughout the day this may include conducting transactions, opening new accounts, completing loan applications or observing new hire Universal Bankers in additional to normal branch responsibilities. The ability to work late and/or flexible hours is required. EO/AA Employer: Title VII/Protected Veterans/Disability Status

EMPLOYEE BENEFITSWe offer our employees a comprehensive group of employee benefits. These include:


  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short Term & Long Term Disability Insurance
  • Life Insurance
  • 125 Flex Plan
  • 401K Retirement Savings Plan
  • Free Checking
  • Tuition Reimbursement
  • PTO (Paid Time Off)
  • Concierge Services
  • YMCA Memberships


Fidelity Bank


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


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