Job Details
Description
SENIOR PAYMENT SUPPORT SPECIALIST
Qualified applicants are eligible for a $500 signing bonus. The candidate for this position will be responsible for supporting the banks internal and external customers through daily involvement in payment operations. The candidate will be responsible for supporting the banks Automated Clearing House (ACH) functions by processing incoming and outgoing ACH files; performing daily wire functions, including processing outgoing wire requests from branches, internal departments and commercial online banking, as well as posting incoming wires, providing telephone and email support to other bank employees, and performing other account maintenance. The candidate will also be responsible for preparing and/or reviewing daily reports; processing ACH disputes; and ensuring the department adheres to regulatory guidelines.
Requirements for the position include a high school diploma (or equivalent), a Bachelors degree in a business related field is preferred, excellent customer service skills, the ability to anticipate needs, and strong written and verbal communication skills. Requirements include a minimum of two years in working with ACH/Wires preferred. The ability to work late and/or flexible hours is required. EO/AA Employer: Title VII/Protected Veterans/Disability Status
EMPLOYEE BENEFITSWe offer our employees a comprehensive group of employee benefits. These include:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Short Term & Long Term Disability Insurance
- Life Insurance
- 125 Flex Plan
- 401K Retirement Savings Plan
- Free Checking
- Tuition Reimbursement
- PTO (Paid Time Off)
- Concierge Services
- YMCA Memberships
HOW TO APPLY:
Fidelity Bank
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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