Back to Home Page
Communities Industries Employers JobSeekers Advertisers PJScout Resources Recruiters About
Keywords (e.g. nurse, sales) Category State City Radius
 
Digital Banking Manager
Fidelity Bank
Fidelity Bank
 

Job Location: Wichita, KS
Job Type: Full-Time
Job Details
Description

DIGITAL BANKING MANAGER

The candidate for this position will oversee the daily customer service operations of a digital contact center and must build a customer experience focused culture. The candidate must possess strong customer service skills and expertise in new accounts and consumer lending, as well as proven ability to manage and motivate a department. The candidate must also have experience in report analysis and performance management. The candidate will be responsible for workflow prioritization, performance measurement, quality assurance, escalated issue resolution, and working collaboratively with other members of the contact center leadership team.

Requirements for the position include a bachelors degree in a business related field (may be waived in lieu of experience), strong verbal and written communication skills, a minimum of 2 years supervisory experience within a financial/banking environment, and a minimum of 5 years experience working in customer service. The ability to work late and/or flexible hours is required



EMPLOYEE BENEFITS
We offer our employees a comprehensive group of employee benefits. These include:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short Term & Long Term Disability Insurance
  • Life Insurance
  • 125 Flex Plan
  • 401K Retirement Savings Plan
  • Free Checking
  • Tuition Reimbursement
  • PTO (Paid Time Off)
  • Concierge Services
  • YMCA Memberships

HOW TO APPLY:


Fidelity Bank



 
See all jobs in Wichita KS
  Share this job
Share |

PJ Scout
Create Free Account

PJ Scout
 
    INDUSTRIES | COMMUNITIES | EMPLOYERS | JOB SEEKERS | CUSTOMER LOGIN
    CONTACT US | ABOUT NATIONJOB | ADVERTISERS | PRIVACY
    Electronic Recruitment since 1988. Copyright 1995-2021 NationJob, Inc. All rights reserved.
JobboardFinder - Search the best job board worldwide