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Operations Training Specialist
Fidelity Bank
Fidelity Bank
 

Job Location: Wichita, KS
Job Type: Full-Time
Job Details
Description

OPERATIONS TRAINING SPECIALIST

The candidate for this position will be responsible for creating and administering continuing education and Innovation project training live in person/virtually as well as creating videos and other delivery methods to establish a robust learning management system. The candidate will be also completing continual process improvement projects to ensure that the training experiences leads to the highest level of transfer. The candidate will also cross-train with other departments within the bank on a rotation to learn how to complete tasks independently, and potentially revise manuals and create micro learning videos.

Requirements for the position include a high school diploma (or equivalent), a valid Kansas drivers license, strong verbal and written communication skills, and basic computer and ten key skills. The candidate must have a minimum of 1 year retail banking experience, 1 year customer service experience, and 1 year of training or mentoring experience. One year new account experience preferred. The ability to work flexible and/or late hours (which will include occasional travel for up to five days) required.



EMPLOYEE BENEFITS
We offer our employees a comprehensive group of employee benefits. These include:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short Term & Long Term Disability Insurance
  • Life Insurance
  • 125 Flex Plan
  • 401K Retirement Savings Plan
  • Free Checking
  • Tuition Reimbursement
  • PTO (Paid Time Off)
  • Concierge Services
  • YMCA Memberships

HOW TO APPLY:


Fidelity Bank



 
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