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City of Greenville
City of Greenville

Job Location: Greenville, SC
Job Type: Full Time

$52,520.00 - $78,780.00 Annually


150 Cleveland Park Drive - Greenville, SC

Job Type

Full Time



Job Number





7/30/2021 11:59 PM Eastern

Brief Description

Job Summary
Under general direction and in compliance with standard operating policies and procedures, assists with the management and maintenance of a diverse collection of exotic animals and exhibits in an Association of Zoos and Aquariums (AZA) accredited zoo, ensuring best practices. Coordinates the daily operations of multiple animal areas of the Zoos animal care unit to include the daily care and husbandry of the animal collection, the functional efficiency of the unit, and supervision of full-time animal care staff, volunteers, and interns. Performs daily care for all animals in the collection. Formulates and implements proper animal management procedures, practices, and programs. Applies practical knowledge of proper husbandry techniques daily while ensuring the highest standards of animal care and welfare. Trains animals to ensure feeding, veterinary care, restraining and shifting can be accomplished with a minimum of stress on the animal. Ensures that exhibits are secure and staff is properly trained to manage the specimens that they are assigned to work, especially dangerous animals. Participates in AZA-related programs and ensures that the zoo meets accreditation requirements. Serves as the Browse Manager for the zoo, providing information of plant species that are acceptable to harvest for consumption by animals in the collection. Assists other keepers with plant identification used as enrichment items, browse, or pose a danger to an animal if growing or utilized in their enclosure. As assigned, serves as the Manager on Duty.

Job Duties

Essential Functions
Oversee Collection of Animals: Supervise, assist where necessary, and train the animal care staff, interns, and volunteers in the management and maintenance of a diverse collection of exotic animals in an AZA accredited zoo ensuring best husbandry practices. Monitor animal collection, exhibits, and staff performance daily. Work with various cooperative animal management AZA Species Survival Programs (SSP`s) related to animals held in the Zoo`s collection. Adhere to animal area standard operating procedures. Review keeper daily reports and enter all daily observations, medical notes, acquisitions, and de-acquisitions of collection animals into zoo information management system (ZIMS). Observe animals, exhibits, and grounds to ensure zoo, city, US Department of Agriculture, and AZA policies and standards are being met. Transfer animals to and from regional airports. Coordinate communications for capture, restraint, and transport for medical procedures. Ensure visitor safety. Oversee supply acquisition and inventories to ensure that essential materials, supplies, equipment, and food supply are available for assigned areas. Operate rifles, shotguns, capture dart guns and other emergency equipment as required and/or directed to in animal escape and recovery situations. Calmly respond to emergency situations as needed. 45%
Supervise Assigned Staff: Supervises, mentors, and evaluates animal care supervisors, keepers, and volunteers. Collaborate with other zoo leadership staff to secure interns and volunteers and supervise their work and performance. Set performance expectations and standards, prioritize, and assign work, allocate staff, provide needed resources, and monitor performance. Provide staff with performance feedback, coaching, training, and development opportunities. Resolve staff member relations issues. Ensure staff compliance with Zoo and City policies and procedures as well as applicable laws and ordinances. Maintain a safe work environment. Provide specialized training for all new zookeeper staff promoting safe work habits for working around dangerous animals. Oversee animal handling training for zoos ambassador animal collection. Assist with interviewing potential candidates for employment. In coordination with the General Curator, Zoo Administrator and Human Resources, review, and update job descriptions; participate in the hiring and selection of staff for open positions. Makes recommendations to General Curator for improvement and corrective actions in a timely manner and consistent with Human Resources polices. Write and conduct performance evaluations in a fair, consistent, and timely manner. Organize and approve time off. Maintain confidentiality of work-related issues and city information. 25%
Perform Administrative and Public Relations Duties: Participate as a member of the Zoo Management Team, and Animal Management Committee, along with various in-house operational committees. Participates on AZA committees and with other professional partners. Assist with exhibit and enrichment devices. Assist with special events and zoo rentals. Give behind the scenes tours to special groups. Maintain contact with local emergency room doctors to ensure a sufficient inventory of anti-venin is kept on hand. 20%
Maintains Zoo Exhibits and Grounds: Perform basic landscaping maintenance. Mow grass, rakes leaves, and perform other necessary horticultural care duties in outdoor exhibits. Perform basic building maintenance by cleaning windows, sweeping, and mopping indoor exhibit and viewing spaces. Demonstrate familiarity with operation of animal lighting, water and air filtration systems, and basic plumbing. Perform exhibit maintenance by breaking down, disinfecting, re-propping exhibits, caring for and replacing plants, patching tank leaks, changing substrate. 10%

Perform other duties as assigned.


Job Requirements
Bachelors degree in biological sciences or related field.
Over two years of animal management experience in a supervisory capacity at an AZA accredited zoo.

Driver`s License Requirements
Valid South Carolina Class D Driver`s License.

Performance Requirements
Knowledge of:
AZA Standards for the care of exotic animals.
Species survival programs.
Animal behavior and natural history.
Animal welfare assessment programs.
Behavioral enrichment and operant conditioning programs.
Ability to:
Participate in developing goals, objectives, and procedures for the animal care department.
Explain technical information clearly and professionally in reports and presentations.
Provide supervision, leadership, training, and direction for assigned staff.
Manage multiple projects and perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines.
Utilize a variety of communication and interpersonal skills to interact successfully with people at a number of levels inside or outside the organization
Remain calm and respond to emergency situations.
Write daily animal care reports and emails using proper format, punctuation, spelling, and grammar, using all parts of speech
Assist with landscape maintenance and exhibit construction projects requiring the use of various hand and power tools.
Operate shotguns, rifles, capture dart guns and other emergency equipment as required to address animal escape and recovery operations
Drive a city vehicle between facilities as well as haul supplies.
Operate small (under 15-foot), non-motorized watercraft to access various Zoo aquatic locations.
Make mathematical calculations and draw logical conclusions, work with fractions, percentages, ratios, proportions, and measurements
Operate general office equipment to include scanner, printer, copier, telephone, and computer with Microsoft Office Suite.
Utilize specialized software and systems including zoo information management system.

Working Conditions
Primary Work Location: Zoo grounds and facilities.

Protective Equipment Required: Eye protection, ear plugs, work gloves, surgical mask, surgical gloves, hard hat, life preserver, and steel toe boots. May require the use of other designated PPE for specific areas and activities within the Zoo.

Environmental/Health and Safety Factors: Frequent exposure to unpleasant environmental conditions and/or hazards. Majority of work performed outside and with exposure to risk. Monthly exposure to extreme temperatures, wetness and/or humidity, respiratory hazards, noise and vibrations, and physical hazards. Occasional exposure to mechanical hazards, chemical hazards (due to use of cleaning agents), communicable diseases (from animals), and physical danger (due to working closely with animals).

Physical Demands: Continuously requires using vision and hearing. Frequently requires standing, fine dexterity, walking, sitting, reaching, handling, and talking. Occasionally requires lifting, carrying, kneeling, crawling, pushing/pulling, climbing, foot controls, balancing, bending, crouching, and twisting. Very heavy strength demands include exerting up to 20 pounds constantly, 20-50 pounds frequently, and 50-100 pounds occasionally. May require exerting 100-150 pounds with assistance on rare occasions. Requires lifting animals, carrying grain sacks, hay bales, and various zoo related equipment.

Mental Demands: Frequently requires time pressures, frequent change of tasks, performing multiple tasks simultaneously, and working closely with others as part of a team. Occasionally requires emergency situations, irregular schedule/overtime, tedious or exacting work, and noisy/distracting environment.

Americans with Disabilities Act Compliance
The City of Greenville is an Equal Opportunity Employer. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Prospective and current employees should contact Human Resources to request an ADA accommodation.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

The City of Greenville offers a comprehensive and affordable benefits package designed to provide a variety of choices to best fit the needs of our employees and their families. View more details about these benefits here: City of Greenville Employee Benefits.


The City offers the following health insurance options to eligible employees:

  • Medical
  • Dental
  • Vision
  • Basic Term Life
  • Employee Supplemental Life
  • Spouse Term Life
  • Child Term Life
  • Short Term Disability (STD)
  • Long Term Disability (LTD)
  • Voluntary Benefits (Critical Illness, Accident, Hospital Care, etc.)
All health insurance coverage is effective the first of the month following the employees hire date except for LTD which is effective the 91st day following date of hire.

  • General Leave is earned/accrued biweekly by all regular, full-time and permanent part-time employees as a percentage of normal work hours.
  • The City of Greenville observes 11 paid holidays.
The City is a member of the South Carolina State (SCRS) and Police Officers (PORS) defined benefit Retirement Systems.

  • Employee Recognition & Awards Program (ER&A)
  • Employee Service Awards
  • Longevity Bonus
  • Worker`s Compensation
  • Deferred Compensation
  • Flexible Spending Accounts (FSA)
  • Employee Assistance Program (EAP)

City of Greenville (SC)

206 S. Main St

Greenville, South Carolina, 29601



How To Apply:
Please fill out our Online Application by clicking the Apply button below:

Our office hours are 8:00 am-5:00 pm Monday - Friday.

The City of Greenville will provide reasonable accommodations for otherwise qualified individuals. The City of Greenville does not discriminate on the basis of race, color, national origin, sex, religion, disability status or age in employment or provision of services.
See all jobs in Greenville SC
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