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City of Greenville
City of Greenville

Job Location: Greenville, SC
Job Type: Full Time

$49,200.00 - $73,800.00 Annually


206 S. Main Street - Greenville, SC

Job Type

Full Time



Job Number





6/11/2021 11:59 PM Eastern

Brief Description

Job Summary
Under general direction and in compliance with standard operating procedures and policies, manages communication projects from concept to completion ensuring project contributors adhere to deadlines and meet customer goals. Engages internal and external audiences through established channels and identifies emerging opportunities for communication and collaboration. Assists in designing and implementing the city of Greenvilles digital communication strategy to ensure integrated strategies across mediums. Provides strategic guidance for and contributes to content creation across various social media platforms and websites. Utilizes web analytic reports of digital media performance to ensure effective strategies and realign efforts as necessary. Designs and implements texting and employee communication tools to align with business goals.

Job Duties

Essential Functions
Serve as Project Manager for Communications Projects: Serve as the primary point of contact throughout projects involving multiple communications team members to ensure integrated strategies and appropriate resource allocation. Coordinate project kickoff meetings and regular check-ins to meet with internal city department "clients" to understand their goals and requirements. Create short- and long-term project plans, maintain detailed schedules, oversee logistics, and update stakeholders on progress. Set key milestones coordinating with project team members at all stages and ensure each project stage adheres to deadlines. Communicate with internal customers to seek feedback and approvals at necessary project stages.

Provide Digital Media Strategic Guidance: Assist with developing content and schedules for city social media channels. Create analytic reports of digital media performance to ensure effective strategies realigning efforts and resources as necessary. Ensure effective search engine optimization (SEO) to reach audiences. Stay abreast of web and social media trends, explore new platforms, and seek opportunities for improvement and expansion.

Edit Website Content: As assigned, edit both internal and external websites, to include updating content, fixing functionality issues, and coding site navigation. Assist in ensuring web presence is fully aligned with the citys mission and vision, as well as, integrated with publicity efforts. Ensure web content and pages are ADA accessible. Provide technical support to staff content contributors as needed in a timely manner.

Manage City Texting Platform: Lead effort to expand internal communications and make recommendations on use of texting as part of the city`s overall communications plan. Design and implement an internal and external texting strategy including setting specific growth objectives. Create and maintain stakeholder texting groups. Stay up to date with current communication technologies and platforms.

Perform other duties as assigned.


Job Requirements
Bachelors degree in marketing, communications, journalism, public relations, graphic design, media studies or a related field.
Over four years of professional experience in developing integrated digital media communications strategies and content for websites.

Preferred Qualifications
Documented experience in web design, photography, social media and video production.

Driver`s License Requirements
Valid South Carolina Class D Driver`s License.

Performance Requirements
Knowledge of:
Content Management Systems (CMS) for web platforms.
HTML5, CSS and related front-end web coding.
Social media platforms (e.g. Facebook, Twitter, Instagram, etc.) and proficiency in managing content.
Best practices in public engagement through digital mediums.
Search engine optimization, web trends, and web analytic tools.
General photography and videography production and editing methods.

Ability to:
Stay abreast of trends in digital media.
Establish and maintain effective working relationships with City departments, general public, and key stakeholders.
Apply principles of written communication, graphical layout, and multimedia techniques appropriate to social media communication, ensuring that work products are clear, usable and effectively convey the intended messages and information.
Work independently, exercising effective judgment and professional thinking.
Prioritize workload and manage time efficiently, meet deadlines and complete assignments in a timely manner.
Successfully complete time-sensitive and/or high-profile projects through collaboration, consensus, and creativity.
Operate video and audio-visual equipment and camera.
Operate general office equipment to include scanner, printer, copier, telephone, and computer with Microsoft Office Suite and Microsoft Teams.
Utilize specialized software and systems to include web Content Management Systems, Adobe Suite (InDesign, Photoshop, Illustrator), and web-based analytics (e.g. Google analytics).

How To Apply:
Please fill out our Online Application by clicking the Apply button below:

Our office hours are 8:00 am-5:00 pm Monday - Friday.

The City of Greenville will provide reasonable accommodations for otherwise qualified individuals. The City of Greenville does not discriminate on the basis of race, color, national origin, sex, religion, disability status or age in employment or provision of services.
See all jobs in Greenville SC
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