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City of Greenville
City of Greenville

Job Location: Greenville, SC
Job Type: Full Time

$44,370.00 - $64,340.00 Annually


100 W. McBee Street - Greenville, SC

Job Type

Full Time



Job Number





6/25/2021 11:59 PM Eastern

Brief Description

Job Summary
Under general direction and in compliance with standard operating procedures and policies, conducts short- and long- range planning, oversees bus stop installation, and maintains route planning. Plans routes for the Greenlinks Transit and Trolley network. Assists in creating weekly deviations due to road closures and events. Acts as the project manager for the installation of new bus stops and shelters. Ensures all route mapping is up-to-date throughout Greenlink systems. Assists the Director and Transit Planning Manager in organizational strategic planning and creation of goals and objectives. Participates in planning of alternative modes of transit as needed in conjunction with multi-modal aspects of Greenville Transit Authority (GTA) and Greenlink. Assists and makes recommendations in bus stop locations and spacing, as well as, route planning and arranges hearings and meetings for public input. Responsible for the provision of National Transit Database (NTD) reporting to the Federal Transit Administration (FTA) and South Carolina Department of Transportation (SCDOT), reporting as it relates to service statistics. Remains proficient with new technologies related to public transportation.

Job Duties

Essential Functions
Conduct Short- & Long-Range Planning: Analyze existing transit routes and ensure effective design. Monitor growth in Greenville and ensure planning efforts are in line with Greenlinks current transit plans. As growth demands, create new routes and new route concepts. Assist in conducting public hearings, producing and organizing rider surveys, preparation of data, and quantifying route and fare information. Work and communicate with other city/county departments, neighborhood associations, business owners, and the general public on public transportation-related matters. Serve as a representative for the bicycle community, including bike sharing, bike lockers, and bike rental. Design new routes with appropriate bus stop spacing and location, arrange and present routes at public meetings and events, collect relevant data, and prepare case studies. Utilize relevant technology including but not limited to Geographic Information System (GIS), demographics, census information, and economic factors when developing new routes. Participate in the Greenville-Pickens Area Transportation (GPATS) Long Range Planning process and attend all study group meetings. Monitor development patterns of and work with surrounding communities, South Carolina Department of Transportation (SCDOT), and regional entities in provision of future transit plans including but not limited to Bus Rapid Transit, Streetcar, Light Rail, High Speed Rail, Automated Systems, and other related conveyances. Actively participate in the reporting of safety issues or concerns that are observed during the course of essential job functions. Document safety issues or concerns directly observed or reported by front-line employees and the general public. 40%

Oversee Bus Stop Installation Process: Work with SCDOT, Greenville County, and local municipalities to permit bus stops and shelters. Work with the Citys Procurement Division to procure construction service for stops and shelters. Prepare scopes of work as needed as it relates to bus stops, shelters, and amenities. Act as project manager for the installation of infrastructure. Attend meetings as necessary as they relate to road and sidewalk improvements to ensure transit stops are also updated. 20%

Maintain Intelligent Transit System (ITS) & Route Planning: Create mapping in Greenlinks ITS system for internal and public consumption. Ensure internal databases of routes, stops, shelters, and amenities are kept up-to-date. Update the Intelligent Transit System mapping and stop information as necessary. Work with Google Transit to ensure all General Transit Feed Specification-real time (GTFS-rt) information is processing properly. Run reports weekly to ensure system is working properly and validate data integrity. Coordinate with various GIS departments to share transit data and maps. Work with operations staff to troubleshoot issues with ITS-system. Review weekly road closures and work to create weekly detours for transit and trolley routes. Ensure all route and route options are up to date in Greenlinks Route Planning Software. 20%

Compile and Submit National Transit Database (NTD) Reporting: Provide operational statistics, working with the Transit Operations & Safety Manager, Transit Planning Manager, Fleet Manager, and Director and facilitate with the operational information for the NTD Base Report. Obtain NTD data from Key Performance Indicator (KPI) reports and enter into Federal Transit Administration System (TrAMS). Enter and reconcile monthly ridership reports for both demand response and fixed route service. Create and submit the annual NTD report. Address any outstanding issues that ensue. Coordinate with the FTA and their representatives on the accuracy of the data submitted and certifications held. 20%

Perform other duties as assigned.


Job Requirements
Bachelors degree in Planning, Urban Studies, Business, or a related field.
Over one year of experience in transit planning or a related field.

Preferred Qualifications
GIS experience.

Driver`s License Requirements
Valid South Carolina Class D Driver`s License.

Performance Requirements
Knowledge of:
Theory, principles, practices, procedures, and information sources of urban and transportation planning.
Methods and procedures used in the development and analysis of planning information.
Economic, environmental, and/or social concepts applicable to the transportation planning process.
Local, state, and federal law and regulations governing the provision of public transit services.
Community trends and market analysis techniques.
Statistical analyses techniques and formulas relevant to the planning process.
Methods and techniques of developing, coordinating, and implementing public involvement and outreach processes on complex and/or politically sensitive transit issues.
Principles and practices of sound business communication.

Ability to:
Create maps and analyze spatial information in ArcGIS.
Create clear and compelling presentations and graphics in PowerPoint and/or graphics editing software.
Create and organize complex data spreadsheets, including the use of calculating formulas.
Prepare, organize, and submit technical documents for permit approvals.
Prepare clear, concise, and comprehensive correspondence, technical documents, reports, studies, and other written materials.
Present ideas and requirements clearly and persuasively, orally and in writing, to diverse, internal and external technical and non-technical audiences.
Perform difficult and complex technical research and analysis of planning issues or problems, evaluate alternatives, and recommend or adopt effective courses of action.
Understand, interpret, explain, and apply local, regional, state and federal law, regulations, policies, procedures and standards, and planning principles and practices to specialized and diverse planning processes.
Interpret and present maps, graphs, statistical data, and visual displays clearly and effectively to a variety of audiences.
Instruct others in work procedures and practices.
Analyze complex confidential problems, evaluate alternatives and make sound, appropriate recommendations.
Interpret personnel policies and procedures and applicable local, state, and federal legislation.
Understand and follow oral and written instructions.
Exercise sound, expert independent judgment within general policy guidelines.
Exercise tact, discretion, and diplomacy in dealing with sensitive, complex, and confidential personnel issues and employee situations.
Establish and maintain effective customer-focused working relationships with all levels of management, employees, employee organizations and their representatives, other governmental officials, community groups, and the public.
Operate general office equipment to include scanner, printer, copier, telephone, projector, and computer with Microsoft Office Suite.
Utilize specialized software and systems to include Android OS, iOS, ArcGIS, and Google Maps.

Working Conditions
Primary Work Location: Office Environment.

Environmental/Health and Safety Factors: Relatively free from unpleasant environmental conditions or hazards.

Physical Demands
Continuously requires sitting, vision, and hearing. Frequently requires walking and talking. Occasionally requires standing and reaching. Rarely requires fine dexterity, handling, climbing, crouching, twisting, foot controls, kneeling, lifting, and carrying. Sedentary strength demands include exerting up to 10 pounds occasionally or negligible weights frequently; sitting most of the time.

Mental Demands
Frequently requires tedious or exacting work and working closely with others as part of a team. Occasionally requires time pressures, frequent change of tasks, and performing multiple tasks simultaneously. Rarely requires emergency situations and irregular schedule/overtime.

Americans with Disabilities Act Compliance
The City of Greenville is an Equal Opportunity Employer. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Prospective and current employees should contact Human Resources to request an ADA accommodation.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

The City of Greenville offers a comprehensive and affordable benefits package designed to provide a variety of choices to best fit the needs of our employees and their families. View more details about these benefits here: City of Greenville Employee Benefits.


The City offers the following health insurance options to eligible employees:

  • Medical
  • Dental
  • Vision
  • Basic Term Life
  • Employee Supplemental Life
  • Spouse Term Life
  • Child Term Life
  • Short Term Disability (STD)
  • Long Term Disability (LTD)
  • Voluntary Benefits (Critical Illness, Accident, Hospital Care, etc.)
All health insurance coverage is effective the first of the month following the employees hire date except for LTD which is effective the 91st day following date of hire.

  • General Leave is earned/accrued biweekly by all regular, full-time and permanent part-time employees as a percentage of normal work hours.
  • The City of Greenville observes 11 paid holidays.
The City is a member of the South Carolina State (SCRS) and Police Officers (PORS) defined benefit Retirement Systems.

  • Employee Recognition & Awards Program (ER&A)
  • Employee Service Awards
  • Longevity Bonus
  • Worker`s Compensation
  • Deferred Compensation
  • Flexible Spending Accounts (FSA)
  • Employee Assistance Program (EAP)

City of Greenville (SC)

206 S. Main St

Greenville, South Carolina, 29601



How To Apply:
Please fill out our Online Application by clicking the Apply button below:

Our office hours are 8:00 am-5:00 pm Monday - Friday.

The City of Greenville will provide reasonable accommodations for otherwise qualified individuals. The City of Greenville does not discriminate on the basis of race, color, national origin, sex, religion, disability status or age in employment or provision of services.
See all jobs in Greenville SC
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