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Field Service Engineer
RM Schulte & Associates
Job Location: Wapakoneta, OH

Field Service Engineer

Job Description

We are looking for a world class Field Service Engineer to join our team. The Field Service Engineer is responsible for maintaining the highest levels of customer satisfaction through installing, training, and effectively troubleshooting mechanical and electrical failures on CNC and Tapping equipment. Must be able to program machines using G & M codes, read schematics and parts drawings, perform routine preventive maintenance on machines and be proficient with the use of other service devices (ex. multimeters). Must complete tasks in a timely manner and completely fill out reports. This person works directly with the Service Manager to execute work orders.


  • Responsible for the installation and setup of CNC machines
  • Work directly with our customers to repair, program, and troubleshoot their control systems, specifically Delta Tau, Fanuc and Siemens
  • Calibrate, program, and troubleshoot machine controls
  • Work closely with manufacturing and engineering to get machines up and running to capacity
  • Communicate with managers to inform of situations that may impact production
  • Compile records of equipment and machinery information used on customer site
  • Assist in maintaining and monitoring inventory of spare parts for all machines to minimize downtime
  • Assist the Service Manager with preventive and predictive maintenance as needed
  • Work on all pneumatic, electrical, and hydraulic components on CNC machinery


  • BA/BS degree in Engineering or related discipline (BSEE degree preferred)
  • Successful completion of a certification program at a Junior College or equivalent formal training in a related field with 10 years of service experience would be considered if no BA/BS degree.
  • Programming Logic Controllers (PLC), preferably Delta Tau, Fanuc, and Siemens
  • Experience with Renishaw laser scanner and ballbar system
  • Excellent troubleshooting and problem-solving skills
  • Ability to travel 50% of the time including out of the United States
  • Must be available and willing to work overtime, weekends, and holidays to meet customer project commitments
  • Strong electrical and hydraulic experience - Pneumatic experience is a plus
  • Must be able to meet the physical requirements of the job

General Skills/Qualifications

  • Comply with the company safety procedures. Live the company culture of integrity and professional competence
  • Quality Ensure standards are maintained in a highly regulated, process driven environment
  • MS Office 2010 (Excel, Word, Outlook) and general computer literacy
  • Excellent written and oral communication skills
  • Must be a self-starter, team player, work well with others and have a positive attitude
  • Must be a creative thinker, results oriented, focused, and attentive to detail and accuracy
  • Must have ability to prioritize, multi-task and meet deadlines
  • Sharp, quick, dedicated and innovative problem solver
  • Core values and continuous self-improvement
  • Must be organized, detail oriented, and able to think designs through completely

How To Apply:
You will be directed to another website for application instructions.
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