Think Energy Group
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Job Location: NORCROSS, GA
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Work begins in mid December through February (possibly longer) for this temp position for a well established financial software support company in Norcross, GA. Work day shift (7am - 3:30pm, M - F).
Responsibilities:
-> Answer calls escalated from Help Desk to resolve client issues
-> Assure all IT tickets are assigned to appropriate team
-> Respond to customer technical problems related to hardware, software, and networking
-> Work closely with Help Desk and support team to track and resolve issues
-> Escalates more complex customer technical issues to senior level support
-> Conduct daily operational checks as defined
-> Monitor production, backup and test systems for specific clients
-> Maintain and update daily production turnover report
Requirements:
-> Previous data center computer operations and or experience in the financial industry with Windows and UNIX is needed
-> A minimum of 3 years of technical experience installing operating systems and applications on Windows platform
-> Experience working in an enterprise data center environment is preferable
-> Must have knowledge of TCP/IP based LAN/WAN technologies
-> Working closely with all levels of personnel from senior management to junior staff, and customers
Benefits:
-> Paid Vacation
-> 401K
-> Health Insurance, and more... Related Words: a
http://www.thinkenergygroup.com/think.nsf/applynewexpress?openform&ParentUNID=0E9F6EEA91797F7085257662007564C9&frm=Nation&frm1=Nation
Think Energy Group
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