Leading life-science systems manufacturer is actively searching for a Field Technical Support Specialist in the San Francisco area.
Responsibilities:
-> Provides technical support and guidance to customers on the operation and maintenance of product lines
-> Serves as the primary customer contact on technical and service related issues
-> Product installation and customer training involving software, hardware, and chemistry
-> Pre and post sales support in conjunction with Sales and Marketing teams
-> Experiment design, execution, and data analysis, including report generation
-> Instrument hardware and software troubleshooting, often under challenging conditions
Requirements:
-> An educational background in a Science and/or Engineering discipline
-> A Bachelor?s or advanced degree and 5 years of industry experience is expected
-> Molecular Biology, Biochemistry or Chemistry experience is a strong plus
-> Prior engineering or software experience also desirable
-> Special consideration to those with prior technical / customer support experience
-> Ability to travel up to 50% of time during peak activity periods
Benefits:
-> Fantastic Benefits Package Related Words: product, life-science, molecular biology, biology, biochemistry, bs chemistry, b.s. chemistry, bs in chemistry, b.s. in chemistry, science in chemistry, science chemistry, degree in chemistry, chemistry degree, bsc chemistry, b.s.c. chemistry, bsc in chemistry, b.s.c. in chemistry, chemist
http://www.thinkenergygroup.com/think.nsf/applynewexpress?openform&ParentUNID=1B4887DF3BF648F68525761E00764FAC&frm=Nation&frm1=Nation
Think Energy Group
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