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Unit Manager (RN) - Cardiology - Cardiology - 3rd floor
Washington Regional
Washington Regional
Job Location: Fayetteville, AR
Job Type: Full Time
Department: Cardiology - 3rd floor
Shift: Monday - Friday Days
Job Posting: Unit Manager (RN) - Cardiology
Employment Type: Full Time
Location: Washington Regional Medical Center - Fayetteville, AR
Department: Cardiology - 3rd floor
Shift: Monday - Friday Days
Job Number: JO-1906-38084
Date Posted: 6/7/2019
Categories: Licensed Nurses

Washington Regional

Washington Regional Medical Center is our regions only locally governed, community-owned, not-for-profit healthcare system. Our system includes a 425-bed acute care hospital located in the heart of Fayetteville supported by our clinic system - including primary, specialty and urgent care operations - that span across Northwest Arkansas into Harrison and Eureka Springs. Being heavily supported and invested in our community makes Washington Regional a unique employer, encouraging staff to give back to the community in which we live and work and give back to each other.

Washington Regional Mission, Vision and Values prove to be a firm foundation and inspiration from which we fulfill our purpose.

Mission: Washington Regional is committed to improving the health of people in communities we serve through compassionate, high quality care, prevention and wellness education.

Vision: To be the leading healthcare system in Northwest Arkansas --- the best place to receive care and the best place to give care.

Values: To treat others patients and their families, visitors, physicians, and each other as we would want to be treated.

Unit Manager - Cardiology


The role of the department manager maintains 24-hour responsibility for all aspect of the department. The manager is responsible for managing, directing and planning clinical functions of delivery of care within the unit (s). The manager supervises all nursing staff including clinical coordinators, RNs, ACNA, and monitor techs while functioning as a member of the management team. Standard work will occur Monday through Friday with expectation of rotation to all shifts and days of the week to maintain relationships and clinical standards.

Distinguishing Characteristics

Work assignment is generally unstructured and employee is responsible for assigning and supervising a variety of functions to achieve the objectives of the section, unit, or project. Duties performed involve weighing and evaluating factors requiring judgment, analytical ability, and problem solving.

Competencies, Knowledge, & Skill

Technical CompetenceUnderstands and appropriately applies procedures, requirements, regulations, and policies related to specialized expertise and maintains credibility with others on technical matters

Integrity/Honesty- Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards to the organization, self, and others; is trustworthy

Interpersonal Skills -Shows understanding, courtesy, tact, empathy, concern; develops & maintains relationships; may deal with customers who are difficult, hostile, distressed; relates well to customers from varied backgrounds & situations; is sensitive to individual differences.

Team BuildingManages group processes, encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit, and works with others to achieve goals

Oral Communication -Expresses information to individuals or groups effectively, taking into account the audience and nature of the information; makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately

Problem Solving -Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations

Decision Making -Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change

Stress Tolerance -Deals calmly and effectively in high stress situations

Flexibility -Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with ambiguity; appropriately manages up new changes as defined by Washington Regional

Customer Service -Works with customers to assess needs, provide assistance, resolve problems, satisfy expectations; is committed to providing quality care and services; understands all components of HCAHPS and ensure practice changes to influence a positive outcome

Conflict ManagementMinimizes confrontations, disagreements, complaints, and grievances and resolves them in a constructive manner. Works with staff, higher-level managers, peers, administrative staff, internal and external customers, and local stakeholder groups to generate areas of agreement and joint action

Essential Duties & Responsibilities

  • Responsible for assisting the director with hiring, orienting, evaluating, and supervising the staff.
  • Responsible for all departmental functions in support of the hospital mission, vision and facility goals

  • Meets with staff, and administrative team on a regular basis to solve problems, improve quality and efficiency of patient care
  • Evaluates personnel, maintaining financial compliance, record keeping and reporting and assists in achieving quality patient care, national patient safety goals and regulatory requirements.

  • Has oversight of, coordination of care and participates in the professional nursing care of patients within an assigned unit pursuant to the objectives and policies, the nursing process, and established nursing standards
  • Establishes effective working relationships with all constituencies including patients, patient families, physicians, employees, volunteers, community partners and vendors

  • Strives to improve and facilitate patient care and satisfaction supported with evidenced based practices.
  • Identifies the cost-effective systems needed to support the business of the department, taking into account business trends, resource availability and changes in customers.

  • Assists in creating and implementing QI objectives in areas of nursing and patient safety

  • Establishes and maintains unit policies and procedures.

  • Act as an advocate in representation of all nursing staff

  • Serves as a resource in clinical situations

  • Expected to resolve problems that arise in the normal course of the work

  • Provides supervision over the assessment, planning, implementation, and evaluation of patient care in the assigned health care setting

  • Receives formal and informal grievances and conducts preliminary discussions for settlement when necessary

  • Issues disciplinary action for employees as necessary

  • Performs full performance level professional nursing work and enhances professional growth and development through participation in educational programs, reviewing current literature, in-service meetings, workshops, and research

  • Ensures that program and services meet accrediting standards for the Joint Commission and other accrediting programs

How To Apply:
Washington Regional

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