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Position Summary:
Greets patients and other clients as they enter the office; determines the nature of their business and provides assistance as needed. Schedules patient evaluations and procedures. Verifies insurance for coverage purposes and enters patient charges. Is responsible for admitting patients on-site which includes obtaining patient information and consent-to-treat forms.
Key Responsibilities/Essential Functions:
Other duties may be assigned. Regular and reliable attendance is an essential function of the job.
- Checks clinic patients into clinic.
- Verifies name address phone number and insurance information.
- Makes appropriate labels.
- Obtain copies of current insurance card(s).
- Ensures referral from referring physician has been received or calls to request referral.
- Obtains consent to treat consent to release records and updated demographics information.
- Checks patients out of clinic.
- Assigns next clinic appointment.
- Schedules all requested tests associated with visit.
- Schedules all testing procedures. (Pre-surgical evaluations testing - VEEG MRI MRI Spect rehab services evaluations neurophyschological testing etc.)
- Obtains necessary referrals from referring physician prior to testing.
- Prepares for upcoming Epilepsy Clinics
- Makes functional clinic schedule.
- Schedules all testing associated with clinic visit (EEG MRI etc.)
- Requests referrals as needed for clinic visit and testing.
- Pulls charts and gives schedule and charts to secretary to send out reminder note with lab order.
- Verifies insurance coverage to include contacting insurance companies to obtain benefits information and necessary compliance.?Secures appropriate pre-authorizations and referrals to comply with various insurance company policies and to ensure patient coverage.
- Enters multiple charges maintains patient chart information and forwards all original paperwork to medical records clerk.
- Is responsible for filing copying typing and answering multi-line phone system.
- Assists with filing medical records.
- Assist with additional duties as requested by other office staff.
Education and/or Experience
High school diploma or general education degree (GED) and six months to one year of related experience. Experience in healthcare setting and additional registration/admissions office experience preferred. Bilingual ability preferred.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Via Christi
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