University of Arkansas / Fayetteville
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Job Location: Fayetteville, Arkansas
Job Type: Non-Classified Professional Position
Salary:
Annual Salary: Salary is based upon the qualifications of the successful candidate.
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Location:
The University of Arkansas, Fayetteville, is a comprehensive doctoral research institution. A member of the University of Arkansas System, the University enrolls more than 19,000 students. The University is located in the Ozark Mountains of Northwest Arkansas, one of the nation’s most thriving economies over the past few years. The area offers one of the finest living environments in the nation with affordable housing, good schools, and ample recreational, cultural, and educational opportunities. The Campaign for the Twenty-First Century, a seven-year effort, was completed in July of 2005 and succeeded in raising $1.046 billion dollars.
Description:
The Information Services Training Specialist reports to the Director of Information Services. This position works closely with the director to find solutions to problems and special project creation and direction. This position will be responsible for all levels of end-user training from introduction to advanced maintenance of the ADVANCE system. The position will be responsible for writing application level help and documenting Advancement’s policies and procedures with regards to the Advance application using Adobe’s RoboHelp system. In addition, the eligible candidate must have knowledge of and experience with the use of a fundraising database such as Advance.
Minimum Requirements:
• Bachelor’s degree from accredited institution of higher education
• Experience training and working with end-users of a large database system
• Experience writing and documenting application level help and institution’s policies and procedures using advanced help tools
• Strong communication skills: written, verbal, and listening
• Strong organizational, interpersonal and computer technology skills
Preferred Qualifications:
• Experience in non-profit fund-raising and/or higher education sector
• Experience with the application help system, Adobe RoboHelp
• Experience working with end-users troubleshooting application errors and problems, determining solutions and documenting policies
• Experience working with Crystal Reports Development tool and Crystal Reports Server
Where To Apply?
The search committee will review applications until a successful candidate is chosen. Complete applications must include a cover letter, a current resume, and names and addresses of three professional references. Send applications to:
The Director of Budget and Human Resources
416 Administration Building
University of Arkansas
Fayetteville, Arkansas 72701
How to Apply:
University of Arkansas / Fayetteville
To view complete application process, click on the link below.
Your are applying for a Non-Classified Professional Position.
Click Here for Complete Application Instructions
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