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Master Data Specialist - CUSTOMER SERVICE
Nature's Way
Nature's Way
 

Job Location: Green Bay, WI
Job Type: Full Time
Department: CUSTOMER SERVICE


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Utilize SAP tools and reports to create and maintain master data (customer, consumer and pricing). Use established standards to govern the entry of data to ensure consistency.
Gather data information from business partners through email, C4C, Excel files or other sources to create and understand the tables that need to be updated within SAP. Transform the data efficiently. Continually work to streamline the steps taken to complete the receipt, analytics and entry into SAP.
Use critical thinking and logic to review, understand and catch errors in data with little supervision.
Partner with Trade Marketing, Customer Service, Sales Operations, Sales, Finance and Accounts Payable to create, manage and resolve order related master data issues.
Utilize SAP test environment to ensure master data and pricing changes behave as expected and dont have unintended consequences.
Create and maintain material substitution records, exclusion list, customer master records, ASPs, price list, contract pricing, sales deals, promotions, fuel surcharge, output condition records, One World Sync, EDI material master.
Review new pricing requests, understand how new pricing interacts with existing pricing and ensure updates are made correctly. Use SAP reports to audit current pricing and correct as needed to ensure new pricing is appropriate.
Perform a daily audit on pricing entered the previous day for appropriate documentation of pricing approval, as well as overall accuracy of pricing updates made.
Perform weekly and monthly audits to analyze existing data for discrepancies and make corrections to achieve data consistency.

SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
Associate Degree or Bachelors Degree; or equivalent combination of education and experience. MS Excel and Word knowledge required. SAP or other ERP software experience preferred.

LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple Business correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other Associates of the organization.

MATHEMATICAL SKILLS
Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

OTHER SKILLS AND ABILITIES
Ability to work independently and with a team, and make decisions quickly and logically.
Excellent organization and communication skills.
Must possess a willingness and ability to learn.
Must possess the ability to deal with others efficiently, professionally and diplomatically.
Must be detail oriented.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.



How to Apply:



EEO STATEMENT
Nature’s Way is an Equal Employment Opportunity Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
 
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