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Case Management Clerical Support- East DePere
Prevea Health
Prevea Health
 
To Apply, please click on the button below and put 19-465 in the "What" box then select "Search For Jobs"


Job Location: De Pere, WI
Job Type: Part-time

Title
Case Management Clerical Support- East DePere

Description

This position will work 30 hrs per week

Job Description and Essential Functions

Job Title/Position: Case Management Clerical Support

Job Classification: Clerical

Date of Analysis: Date of Revision/Review: 9/2019

__________________________________________________________________________________________

Brief Description of Job Responsibilities:

Providing exceptional service for employers, employees, patients, and all members of the health care team is the expectation of the Productivity Management Team. All members are expected to focus on the needs of the employer, employee/patient; relate to all in a friendly, accepting manner; communicate in a positive and professional way; use time effectively and efficiently; and demonstrate an overall high level of performance.

The Clerical Support works within the Productivity Management Program. The Productivity Management team provides services (assessment, planning, implementation, coordination, monitoring, and evaluating care) for short-term disability, long-term disability, family medical leaves, and worker`s compensation cases both internally and externally.

Specialized Responsibilities:

(This list may not include all of the duties assigned)

  • Maintains communication links with all members of the health care team, the employer, worker and insurers (written or verbal)
  • Fulfill medical record requests following standard operating procedures ensuring compliance with all federal and state confidentiality laws.
  • Maintains accurate and confidential documents, records and charts.
  • Complete clerical responsibilities including addressing phone calls, Epic telephone messages/ staff messages, complete incoming / outgoing mail procedures and form billing process.
  • Attends required meetings and participates in committees as requested.
  • Maintains patient confidentiality.
  • Develop and maintain working relationships with all departments within Prevea Health.

Performance Requirements:

  • Knowledge, skill and ability to communicate effectively and professionally with a diverse number of internal and external customers.
  • Customer service skills are essential.
    • Ability to acquire and synthesize new information.
    • Knowledge of Windows based computer applications.

Education/Experience/Certifications:

  • Experience in customer service; experience in outpatient clinic setting desired.
  • Experience with Epic or other EMR

Non-Essential Duties:

Other duties as assigned.

Typical Working Conditions:

Work is performed in an office/clinic environment. Involves frequent telephone contact with employees and patients. Work may be stressful at times. Interaction with others is constant and interruptive.

Typical Physical Demands:

Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, operate a calculator, telephone, copier, and other such office equipment as necessary. Vision must be correctable to 20/30 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for long periods and to work in an environment which can be very stressful.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify


Essential Functions/Physical Demands

Job Title/Position: Case Management Clerical Support

Job Classification: Clerical

Frequency of activity required to perform the job

Never

(0% of work day)

Seldom

(1-10% of work day)

Occasional

(11-33% of work day)

Frequent

(34-66% of work day)

As Required

( Greater than 67% of work day)


Physical Requirements


Sit

x


Stand

x


Walk

x


Drive

x


Climb (Stairs/Ladders)

x


Bend (Neck)

x


Bend (Waist)

x


Squat

x


Kneel/Crawl

x


Twist/Turn (Neck)

x


Twist/Turn (Waist)

x


Lift/Carry 0-10 lbs.

x


Lift/Carry 11-25 lbs.

x


Lift/Carry 26-35 lbs.

x


Lift/Carry 36-50 lbs.

x


Lift/Carry 51-75 lbs.

x


Lift/Carry 76-100 lbs.

x


Lift/Carry > 100 lbs.

x


Push/Pull up to 10 lbs.

x


Push/Pull 11-25 lbs.

x


Push/Pull 26-35 lbs.

x


Push/Pull 36-50 lbs.

x


Push/Pull 51-75 lbs.

x


Push/Pull 76-100 lbs.

x


Push/Pull > 100 lbs.

x


Reach (Above shoulder level)

x


Reach (Below shoulder level)

x


Simple Grasping (Hands/Arms)

x


Fine Manipulation (Hands/Arms)

x


Gross Manipulation (Hands/Arms)

x


Vision Requirements


Color Discrimination

x


Near Vision (Correctable to Jaeger 2 or 20/30 binocular)

x


Distance Vision (Correctable to Snellen chart 20/30 binocular)

x


Hearing Requirements


Hears Whispers < 3 feet

x


Hears Whispers 3-8 feet

x






Location
East De Pere-020

Position
Case Mgmt Clerical Support-CMADMI

Requirements











How to Apply:
We have over 1200 reasons for you to consider a career with Prevea Health--they're our employees. We're an organization that values teamwork and provides continuous education, training and support so every member of the team contributes to our success. We offer a competitive salary and benefits package in an environment geared to professional and personal growth. No matter what your background or professional interests are, we think you'll like what we have to offer. Together we are the best place to get care and the best place to give care.

To Apply, please click on the button below and put 19-465 in the "What" box then select "Search For Jobs"



Prevea Health

Prevea Health is an Equal Employment Opportunity/Affirmative Action employer.
 
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