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Communications Coordinator - Neutron Sciences Directorate
Oak Ridge National Laboratory
Oak Ridge National Laboratory

Job Location: Oak Ridge, TN, US, 37830

Requisition Id 980

The Communications Division at Oak Ridge National Laboratory (ORNL) seeks an experienced communications professional to support the Neutron Sciences Directorate (NScD) by developing strategies and products that communicate NScD research, technical advances, and scientific leadership to stakeholders including scientific peers, sponsors, staff, and the public.

Major Duties/Responsibilities:

The primary purpose of this position is to lead the team responsible for developing and implementing a strategic communications approach that conveys the value of NScDs research and facilities to diverse audiences, both technical and nontechnical, and to actively participate in the communication of NScD activities. The coordinator will prioritize and help to develop products that tell the compelling story of neutron science research at ORNL, will advise NScD senior leadership, and will manage writing, editing, graphic design, and web services for the directorate. Specifically, the communications coordinator will:

Identify the most important audiences for ORNLs Neutron Sciences Directorate, the research most relevant to those audiences, and the best strategies and tactics for building supportincluding key messages, effective messengers, and selection of the best-suited communications products and platforms.

Mentor and lead our team of science writers and graphic artists.

Use state-of-the-art approaches and tools to build a strong presence and reputation for ORNL NScD with government, academic, and research communities and the public.

Develop and implement internal and external strategic communications plans to promote ORNLs expertise in neutron sciences (both research and reliable operations) and the value of the Second Target Station project.

Work with NScD leadership in preparation of presentations and talking points for a variety of groups, including DOE and key stakeholders such as industry leaders and Congress.

Coach the NScD leadership team on effective communications; manage strategies, in conjunction with ORNL Communications, to enhance internal and external awareness of neutron sciences research, including coordination with lab-wide priorities.

Prepare NScD personnel for media interviews and establish effective professional relationships with relevant media.

Oversee NScDs web presence, including website development, support, and continuous upgrades; search-engine optimization; and monitoring.

Work with NScD leadership and ORNL Communications staff to plan, coordinate, and execute original communications products to highlight neutron sciences work. Products will reach internal and external audiences, both technical and nontechnical, and may include fact sheets and brochures, correspondence, reports for public distribution, articles and feature stories, presentations, advertisements, talking points, newsletters, news releases, videos, and online content.

Represent ORNL in the Interactions Collaboration to ensure strong relationships with other institutional members as well as ORNL representation in IC materials and outreach.

Strengthen internal and external branding through consistent messaging across platforms and by applying ORNL styles/standards to internal and external communications products; benchmark other national laboratories and organizations for best practices and new ideas.

Prepare, edit, maintain, and archive project documents, reports, and other written material. Edit materials for content, consistency, clarity, grammar, and syntax to ensure compliance with customer requirements and ORNL, sponsor, or publisher guidelines.

Maintain a strong commitment to the implementation and perpetuation of values and ethics.

Ensure compliance with environment, safety, health and quality program requirements.

Qualifications Required:

Bachelors degree with a minimum of eight years of progressive experience in communications-related positions. Candidate must be self-motivated and self-directed. Excellent written and oral communications skills as well as excellent interpersonal skills are required. The ability to work with senior leaders and the confidence to fulfill urgent requests in a timely manner are essential. Must possess the ability to prioritize, meet deadlines, and lead a team in a deadline-driven environment. The candidate must have the ability to work both independently and with all levels of staff in a team-based environment. Must possess strong problem-solving skills and the ability to develop and implement solutions.

Qualifications Desired:

Demonstrated experience in communicating large, sophisticated, and complicated national or international science projects; experience working in a research or scientific project environment; and ability to translate complex technical concepts into language easily comprehensible to nonspecialists. Previous experience with DOE is preferred. Previous experience in science writing is beneficial.

Work Directions and Interfaces

This position will report to the Director of the ORNL Communications Division; it will be matrixed to the Associate Laboratory Director (ALD) for NScD and engage daily with NScD leadership and researchers. The NScD ALD will have direct input regarding incumbents job performance as well as task assignments and priorities.

Benefits at ORNL: UT-Battelle offers a quality benefits package, including a matching 401(k), contributory pension plan, paid vacation, and medical/dental plan options. Onsite amenities include a credit union, medical clinic, cafeteria, coffee stands, and fitness facilities.

Relocation: Moving can be overwhelming and expensive. UT-Battelle offers a generous relocation package to ease the transition process. Domestic and international relocation assistance is available for certain positions. If invited to interview, be sure to ask your Recruiter (Talent Acquisition Partner) for details.

For more information about our benefits, working here, and living here, visit the About tab at

This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.

We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment.

If you have trouble applying for a position, please email THIS EMAIL .

ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. UT-Battelle is an E-Verify employer.

Oak Ridge National Laboratory

ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. UT-Battelle is an E-verify Employer.

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