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Offices Services Associate/Receptionist
RR Donnelley
RR Donnelley
 
Job Location: Baltimore, MD
Job Type: Full-Time/Regular
Offices Services Associate/Receptionist

Administration

Baltimore, MD
ID: 45581
Full-Time/Regular


RRD-Office Services Associate/Receptionist

We are seeking to fill the Office Services Associate/Receptionist role. This individual should be someone who has a desire to learn the various roles associated with being part of an Office Services team in a corporate financial services setting. Candidates should also have a strong client services background which will help foster a welcoming and professional environment, working in a high profile position. Responsibilities include.

Principal Responsibilities

  • Meet and greet clients and visitors as needed
  • Create and modify documents, and prepare reports using Microsoft Office
  • Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing
  • Setup and coordinate meetings and conference rooms; clean conference rooms after meetings
  • Follow procedures to run print jobs, punch, and bind printed materials
  • Performs key ops procedures on office reprographics equipment
  • Troubleshoots problems with reprographics equipment and places service calls as required
  • Receives, sorts and delivers incoming mail
  • Prepares overnight deliveries, affixes postage to outgoing mail, and maintains records on postage
  • Assists with packaging of parcels
  • Performs regular mail runs
  • Maintain inventory of office supplies and order supplies when needed
  • Coordinates work orders, vendors, and purchase orders
  • Coordinates messenger services/deliveries
  • Perform other duties as needed including coverage for other business service functions at the site.
  • Helps with office moves
  • Maintain hard copy and electronic filing system
  • Handles sensitive and / or confidential documents and information responsibly, and with integrity
  • Fulfilment of document scanning requests
  • Cross train in all service areas and provides backup support as needed.
  • Communicates professionally via email and verbally
  • Ensure all work is performed according to client specifications, meeting and exceeding expectations.
  • Deliver support for specialty projects as required.
  • Monitor and maintain customer and RR Donnelley policies and procedures.
  • Support staff in assigned project based work
  • Provide multiple site support as needed

Monday-Friday 7:30am-4:30pm



Required Skills
  • 2-3 years experience in similar service
  • Ability to work overtime as needed
  • Ability to handle sensitive and/or confidential information.
  • Ability to work well with others in a team atmosphere
  • Experience in navigating a high-profile, high-paced environment
  • Proven customer service skill set that exhibits the desire to go above and beyond to deliver top-notch service.
  • Provide premiere service to clients with a can do attitude.
  • Excellent written and oral communication
  • Microsoft Office Suite including proficiency in Word, Excel, PowerPoint and Outlook.
  • Ability to problem solve, rationalize and mitigate/manage obstacles presented.

RR Donnelley is an EEO/AA including Vets and Disabled Employer





RR Donnelley



For challenging and rewarding career opportunities with an innovative industry leader, consider RR Donnelley. RR Donnelley provides communications and consultative business services to a who’s who of US and international clients. A FORTUNE 500 company with locations around the world, RR Donnelley produces printed and digital communications. You probably touch our products almost every day. With a reputation for excellence built over 145 years plus a portfolio of patents and breakthrough new products, RR Donnelley is building for a strong future.

We are a business-to-business company offering opportunities in a variety of disciplines. RR Donnelley is strongly committed to setting ambitious goals, rewarding performance, and providing opportunities for personal and professional growth. We offer competitive compensation and benefit packages.

RR Donnelley is an EEO/AA Employer
 
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