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Marketing Consultant
RR Donnelley
RR Donnelley
Job Location: Westlake, OH
Job Type: Full-Time/Regular
Marketing Consultant


Westlake, OH
ID: 43646

Are you solution oriented, process driven, a problem solver, a fast learner, with strong communication skills and passionate about marketing strategy? Do you want to make an impact with a team at the formative level, make meaningful contributions and ultimately be a part of something truly unique? If the answer is yes, then you will probably be a great fit at RRD Marketing Solutions!

The Marketing Consultant is a senior marketing strategist dedicated to delivering consultative guidance and recommendations to clients and prospects. The role is a hybrid strategic marketing and business consultant, and demands experience and expertise in three key areas:

  1. Marketing best practices
  2. Business strategy
  3. Data and technology infrastructure that supports the business and its marketing programs

The Marketing Consultant is responsible for understanding clients marketing goals and providing thoughtful, experience-based recommendations for fulfilling these goals, ideally leveraging the range of RRDs products and services offering.

A successful Marketing Consultant bridges the gap between the aspirational and the technical. He/she will successfully help clients define marketing objectives as well as provide guidance on the tactical steps, with consideration to the available data and enabling technology platforms. The Marketing Consultant supports both the Client Management team in enhancing existing client relationships as well as the Business Development team in providing solution consultation when required during the sales cycle (for example, within RFP responses and sales presentations).

RRD is an EEO/AA including Vets and Disabled Employer

Required Skills

Primary Responsibilities:

  • Lead the building, development, and delivery of strategic omni-channel marketing plans
  • Provide experience-based thought leadership to impact customer lifecycle communications (e.g., Awareness, Acquire, Engage, Retain, Winback)
  • Provide either ongoing/retainer or project-based strategic consulting in areas such as:
    • Market and competitive analysis
    • Marketing technology optimization/migration
    • Testing strategy
    • Program KPI/ROI optimization
  • Attend regular client status calls, quarterly or annual business reviews, and strategic planning sessions as needed (travel up to 25%)
  • Partner with Sales and Account Management resources to scope projects based on recommendations
  • Participate in relevant sales presentations or RFP responses
  • Support brand positioning as a leader in the customer insights space with expert knowledge of:
    • Business and services overview
    • Value proposition
    • Key differentiators

Secondary Responsibilities:

  • Develop sales material to aid the business development process
  • Continuous improvement via explicit enablement path including RRD services and technology platforms
  • Provide guidance to RRD executive leadership regarding positioning and marketing the RRD brand

Required Experience
  • 10+ years experience in a marketing strategy, business development, and/or account management capacity focused on data-driven insights and marketing (e.g., CRM, Email, Online media, Offline media)
  • 3+ years experience in a consultancy/agency capacity
  • Ability to present and discuss how marketing solutions can meet the 1:1 communications needs of Fortune 1000 CMOs or VPs of Marketing
  • Experience with relevant marketing technology platforms
    • Marketing Clouds, particularly ESP: Salesforce, Adobe, IBM, Oracle
    • Business Intelligence: Tableau, Power BI, Domo
    • Web Analytics: Google, Adobe, Heap
    • Automation: Marketo, Pardot, Eloqua
    • Commerce: Demandware, Magento
  • Undergraduate business degree required - Masters degree preferred
  • Possess excellent interpersonal, presentation, and written communication skills
  • Experience-based understanding of marketing best practices and tactics

RR Donnelley

For challenging and rewarding career opportunities with an innovative industry leader, consider RR Donnelley. RR Donnelley provides communications and consultative business services to a who’s who of US and international clients. A FORTUNE 500 company with locations around the world, RR Donnelley produces printed and digital communications. You probably touch our products almost every day. With a reputation for excellence built over 145 years plus a portfolio of patents and breakthrough new products, RR Donnelley is building for a strong future.

We are a business-to-business company offering opportunities in a variety of disciplines. RR Donnelley is strongly committed to setting ambitious goals, rewarding performance, and providing opportunities for personal and professional growth. We offer competitive compensation and benefit packages.

RR Donnelley is an EEO/AA Employer
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