Position Summary: The Annual Wellness Visit - Medical Assistant works in collaboration with the primary care provider and all members of the health care team. Primary responsibilities include identification of Medicare patients appropriate for Annual Wellness Visits (AWV) and execution of guided processes to complete the AWV. May also assist clinic staff with completion of other clinical tasks as needed. Assesses healthcare needs that require additional follow up by primary care provider and assists patients in scheduling appropriate follow-up. Knowledgeable of community resources and assists patients in connecting with those resources. Serves as patient advocate and assists in identification and improvement of service delivery. This position requires expertise in the nursing process, using critical thinking skills to plan and coordinate care. Responsible and accountable for direct and indirect patient care for designated patient populations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following statements are illustrative of the essential duties of the job and do not include other non-essential or peripheral duties that may be required. We retain the right to modify or change the essential and additional functions of the job at any time.
Review clinic schedule and identifies patients appropriate and due for Medicare AWV.
Work collaboratively with clinical teams to accomplish AWV in an efficient manner for patient and team.
Follow AWV protocols and standing orders including completion of preventive services that may result from AWV.
Develop knowledge of Medicare preventive services and clinical guideline recommendations for those services.
Address open quality gaps with patients and works collaboratively with patient towards closure of those gaps.
Appropriately documents within the electronic record to satisfy closed quality gaps.
May assist with other clinical duties such as prior authorizations, patient messages, prescription refills.
Utilize appropriate protocols and standing orders in delivering patient care.
Participate in regular team meetings, huddles, staff meetings and quality improvement projects to improve patient care.
Document all communication with patient in electronic medical record.
Perform all other duties as assigned.
Ability to work independently and exercise clinical judgment in interactions with Physicians, payers, patients and their families.
Strong organizational and time management skills, as evidenced by a capacity to prioritize multiple tasks and role components.
Aware of scope of practice boundaries, comfortable seeking direction and assistance from appropriate resources.
Communication Ability to communicate effectively verbally and in writing. Excellent negotiation skills.
Computer Skills Proficient ability to use a computer and electronic medical record.
Confidentiality Maintain patient, team member and employer confidentiality. Comply with all HIPAA regulations.
Customer Service Oriented Friendly, cheerful and helpful to patients and others. Ability to meet patients and others needs while following office policies and procedures.
Decision Making Ability to make critical decisions while following organizational policies and procedures.
Flexibility Ability to adapt easily to changing conditions and work responsibilities.
Positivity Display a positive attitude and is a positive agent for change.
Project Management Ability to organize and direct a project to completion.
Teamwork Work as part of a team and collaborate with co-workers.
Working Under Pressure Ability to complete assigned tasks under stressful situations.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Two years of clinical experience in primary care, community nursing, critical care or home health preferred
Certification and Licensure:
Registered Medical Assistant or Certified Medical Assistant Required
BLS Certification required
JOB ELEMENTS/WORKING CONDITIONS
Environmentally controlled medical office environment
Travel between multiple locations required.
Fast paced environment with occasional high pressure or emergent situations.
Work hours subject to office needs to ensure coverage during all hours of operation.
Possible exposure to bodily fluids, infectious specimens, communicable diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a laboratory and medical office environment.
May wear Personal Protective Equipment (PPE) such as gloves or a mask.
Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public.
Frequent sitting, standing, walking, grasping, carrying and speaking.
Occasional reaching, bending and stooping.
Lifting, carrying, pushing and pulling up to 60 pounds, with assistance if needed.
May need to lift or turn patients who are disabled, with assistance if needed.
Frequent use of computer, keyboard, copy and fax machine and phone.
Occasional travel to attend meetings or trainings.
The above statements describe the general nature and level of work performed by people assigned to this classification. They are not an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
OnPoint Medical Group is an EEO Employer.
Health insurance plan options for you and your dependents
Dental, and Vision, for you and your qualified dependents
Company Paid life insurance
Voluntary options for short-term disability, and long-term disability coverage
Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately