Position Overview:

Under the direction of either the Warehouse Manager and/or Delivery Manager, the Delivery & Installation Technician I is responsible delivering and install product in a professional, courteous and safe manner that will leave a positive final impression with our customers. Additional duties will also include shipping and receiving of product.

Responsibilities:

Shipping, Receiving, and Delivery:

• Loading the delivery truck and verifying that the product loaded into the delivery truck is correct to ensure that the right product leaves the building.
• Deliver the product into customers home/facility in a safe and appropriate manner to avoid damage and injuries.
• Assembling the product correctly and efficiently to ensure the product is in safe working order when they leave the delivery site.
• Have and maintain a safe driving record and a DOT card to drive company vehicles.
• Maintain cooperative working relationships with all company employees, customers, owners and vendors.
• Deliver product to and remove product from state fairs, home & garden shows, model homes, and any other special events that arise.
• Understand and follow all safety policies.
• Regular inspection of the company vehicle to ensure that the vehicle is in satisfactory condition to be operated.
• Ensure timely invoicing of all deliveries and installations.
• Responsible for safekeeping and the ensuring of authorized use of fuel cards/company issued credit cards.
• Other projects as assigned

Maintain Work Practices:

• Maintain work environment to 5S standards
• Punctual: begins work on time and returns from lunch and breaks on time
• All paperwork and database entries filled out completely and accurately
• Promote a positive team atmosphere with co-workers

Qualifications:

Education:

• High school degree or equivalent required

Experience:

• 1 - 2 years of delivery and assembly experience with a strong customer service-oriented background preferred

Other Requirements:

• A valid driver's license is required for local travel
• Position will be subjected to pre-employment and annual motor vehicle record (MVR) checks. Must be able to successfully pass MVR checks to drive on behalf of the company.
• Must successfully complete DOT certification to drive on behalf of the company.
• Basic computer skills

Skills:

Requirements:

• Gain knowledge of inventory system, product acceptance criteria and product quality checklists
• Learn and incorporate the 5S program

Initiative:

• Achieves high percent of task target dates
• Suggests, develops and improves current work processes
• Willing to assist others when his/her tasks are complete
• Able to work independently with little supervision
• Contributes ideas to improve current processes
• Welcomes challenges

Interpersonal:

• Ability to establish and maintain effective working relationships with diverse group of co-workers, customers and vendors
• Contributes to a positive working environment

Reasoning:

• Can work with a diverse group of people to determine product needs
• Able to effectively solve problems
• Maintain flexibility and willingness to work in situations of flux and in a fast-paced environment

Organization:

• Skilled in planning, organizing resources and establishing priorities for work assignments for optimum results
• Able to handle multiple projects and prioritize

Communication & Teamwork:

• Strong written and verbal communication skills
• Keeps others informed
• Promptly resolves conflicts and misunderstandings
• Open to suggestions and feedback from others
• Accepts responsibility for his/her actions
• Work with others in a team environment

Quality of Work:

• Attention to detail
• Able to be consistently accurate
• Able to follow tasks to completion in a timely manner without sacrificing quality

Benefits:

We offer an excellent compensation package and team-oriented work environment with growth opportunities.

Some of our outstanding benefits include:

• Health & Dental Insurance
• Company paid Life Insurance
• 401(k)
• Paid Time Off benefits
• Product discounts
• Wellness programs

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