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Strategic and National Account Coordinator
Johnson Health Tech North America Inc
 
Job Location: Madison, WI

Position Overview:

Under the direction of the Inside Sales Manager, the Inside Sales Coordinator is someone who performs and oversees a variety of account coordinating duties in accordance with company policies and procedures. This is a non-supervisory position.

Responsibilities:

Strategic/ National/House Account Sales

- Collaborate with Strategic Account Manager(s) and National Account Sales Manager(s) on the following:

  • Creating new quotes and updating existing ones with direction from the sales account managers and Senior Account Specialists
  • Assisting with sales order entry and sales order management
  • Obtaining on Payment Information
  • Obtaining Site Survey and Technology documents from customers
  • Working with internal teams on customer technology needs
  • Obtaining tax exempt certificates and gathering certificates of insurance
  • Shipping and installation information
  • Assisting with Demo paperwork and tracking
  • Become an additional contact for the outside sales team and internal departments.

- Follow the order management process:

  • Review inventory and communicate lead times
  • Maintain shared documents and calendars
  • Create and manage custom material number data
  • Assist the internal sales team and Senior Account Specialists to create and manage National and Strategic account price lists
  • Attend webinars regarding facility set up and technology needs
  • Facilitate 2D and 3D layouts
  • Assist with maintaining contact management Data Base
  • Update CRM with product sold so equipment references can be found

General Sales Support

  • Cross train with Senior Account Specialists
  • Assist and complete special projects as required
  • Communicate effectively and often with sales team, customers and all internal departments
  • Maintain Work Practices:
  • All paperwork and database entries filled out completely and accurately
  • Maintain work area to 5S standards as posted in work area
  • Maintains a professional image by projecting a positive and professional demeanor to all internal and external contacts

Marginal Job Functions:

  • Follow all related SOP's
  • Other duties and responsibilities as required or assigned


Qualifications:

Education:

  • Associate degree or combination of equivalent of education and experience required.

Experience:

  • Minimum of 1-2 years in position of similar office or sales experience in coordinating multiple tasks and information flow within a customer and/or sales environment required
  • 1 3 years of experience in Administrative Sales support preferred.
  • Experience directly related to sales, supply chain or operations preferred.

Other Requirements:

  • Proficient in Excel, Word, PowerPoint, Outlook, Teams, SharePoint.
  • SAP experience, Microsoft CRM preferred
  • Valid driver's license is required

Benefits:

We offer an excellent compensation package and team-oriented work environment with growth opportunities.

Some of our outstanding benefits include:

  • Health & Dental Insurance
  • Company paid Life Insurance
  • 401(k)
  • Paid Time Off benefits
  • Free access to our state-of-the-art onsite workout facility
  • Product discounts
  • Wellness programs


EOE/M/W/Vet/Disability



PI143544780





 
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