Job Summary:

Kearny Mesa Subaru is seeking a qualified Customer Service Support Associate to join their Business Development Call Center. Potential applicants will be responsible for inbound inquiries from our client, and make appointment for vehicle services.

Responsibilities:

-Answering inbound internet phone traffic

-Communicating with internet-based inquiries

-Working in conjunction with management to process sales transactions

-Assisting sales associates to perform at the highest capacity

-Other duties as assigned

Qualifications:

This individual must possess better than average communication skills, the ability to perform well under pressure, the ability to handle high phone traffic with comfort, and be familiar with a CRM related database. The position requires computer knowledge and ideally has a few years of experience in a similar position.

-Minimum of 2 years experience in an administrative environment

-Six months previous call center experience strongly preferred

-Excellent phone manner and intrapersonal skills are essential to this position

-Experience in Business Development and Sales environment strongly preferred

-A high degree of discretion dealing with confidential information

-Strong command of Microsoft Office software (Word, Excel, PowerPoint)

-Exceptional organizational, communication, and presentation skills

-Ability to work independently and balance multiple competing priorities in a fast-paced and ever-changing environment

-Exercise follow-through consistently

-Demonstrated ability to take initiative with problem solving

Kearny Mesa Subaru offers excellent benefits, including medical and dental insurance, life insurance, a 401K plan, flexible spending accounts, advancement opportunities and much more.

Kearny Mesa Subaru is an Equal Opportunity Employer (M/F/D/V) and maintains a drug free workplace. If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check.

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