Business Development Coordinator- San Diego Chrysler Dodge Jeep Ram

Job Summary:

San Diego Chrysler Dodge Jeep Ram is seeking a qualified Customer Service Support Associate to join their Business Development Call Center. Potential applicants will be responsible for inbound inquiries from our client and make appointment for vehicle services.

Responsibilities:

- Answering inbound internet phone traffic

- Making outbound follow up calls to current prospects.

- Communicating with internet based inquiries

- Working in conjunction with management to process service transactions

- Assisting sales associates to perform at the highest capacity.

This individual must possess better than average communication skills, the ability to perform well under pressure, the ability to handle high phone traffic with comfort, and be familiar with a CRM related data base. The position requires computer knowledge, and ideally has a few years of experience in similar position.

Qualifications:

- One-year experience as a customer service representative in a fast past environment, or related field

- Multi-tasking/Problem Solving

- Organizational skills and time management a must

- Ability to handle a high-volume amount of inbound and outbound calls

- Respond to customer inquiries in an efficient manner

- Respond to Internet inquiries from our clients via email

- Contacting and communicating with customers to identify service needs

- Ability to create and maintain customer relationships

- Strong computer and phone skills

- Team Player

- Call center experience a plus

- Other duties to be determined by manager

San Diego Chrysler Dodge Jeep Ram offers excellent benefits, including medical and dental insurance, life insurance, a 401K plan, flexible spending accounts, advancement opportunities and much more.

San Diego Chrysler Dodge Jeep Ram is an Equal Opportunity Employer (M/F/D/V) and maintains a drug free workplace. If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check.

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