Program Specialist 2
Statement of Purpose: This position is responsible for the development and implementation of Can Community Health, Inc.'s HIV prevention, testing and PrEP navigation programs geared toward priority populations including gay, bisexual, and other men who have sex with men (MSM), transgender individuals, and disproportionately affected communities of color, Outreach occurs in mobile locations with its mobile sprinter unit, including hot-spot zip codes in assigned region of service. This position is also responsible for building and developing relationships and collaborations with community partners.
Program Development (25%)
- Functions as one of CAN representatives, with strong program development abilities.
- Develops/fosters grassroots relationships with community/support resources, including establishing memoranda of understanding (MOUs) and Business Associate Agreement (BAAs) with other medical and social agencies (i.e. substance use, mental health, colleges, shelters, etc.).
- Collaborates with other disciplines internally and externally to coordinate patient services and community needs.
- Establishes and maintains vendor relationships with self-test and rapid-test kit companies, including a procurement, inventory, and disbursement process.
- Promotes and practices CAN Community Health, Inc.'s mission and values, and follows its policies and procedures.
- Collaborates with target populations and counties regularly, utilizing innovative interventions.
- Establishes and/or follows prevention policies, procedures, partnerships and schedules.
- Analyzes epidemiological data and plans outreach efforts accordingly.
- Performs other tasks as directed by supervisor to further the mission of CAN Community Health, Inc.
Prevention & Testing (50%)
- Maps HIV prevention and testing efforts, locally and throughout the assigned region.
- Establishes and maintains an HIV prevention and outreach testing calendar.
- Drives and maintains the sprinter mobile unit, as needed/applicable.
- Completes weekly rural outreach clinic(s)/testing in areas of service, which could include occasional overnight stays at local hotels.
- Provides health screenings including but not limited to- HIV testing, blood pressure, and glucose testing to a minimum number of clients per month. Ensure accurate completion and appropriate transport of all forms of documentation and tracks grant requirements accordingly. Additional STD testing may vary, per area of service and grants received.
- Develops strategies to identify communities that are at high-risk for HIV, STDs and Hep C.
- Oversees referrals to community partners, targeted testing activities, marketing and all other activities.
- Participates in the implementation of the program strategies, evaluation outcomes, and ensure the full integration of HIV Prevention Program activities.
- Develops, reviews and updates policies and procedures related to HIV Prevention Program activities.
- Ensure accurate completion and prepares reports in accordance with grantor' and funders' requirements.
- Collaborates with other CAN prevention teams for peer reviews, training and capacity building purposes.
- Conducts online health education interventions through the use of sex-seeking and dating geolocation applications.
- Prepares HIV home test kits for distribution and utilizes the chatbot system to provide HIPAA complaint support to clients participating in the TeleTesting program.
PrEP Navigation (20%)
- Assess and address clients' knowledge, attitudes and beliefs regarding PrEP along with their intentions to initiate and comply with PrEP regimen during HIV testing or navigation appointment.
- Engage high-risk individuals in discussions regarding HIV risk reduction and PrEP to educate them in what is required of the patient to ensure the most effective use of PrEP.
- Provide continual client education about PrEP on community and individual levels.
- Managing area-wide PrEP referrals:
a.) Confirm with referring location that contact has been made with prospective client.
b.) Connection with the respective medical team to enroll client in care via central scheduling or local support.
c.) Provide warm hand-off of client to team, as applicable to local workflow.
d.) Identifies MD offices to expand CAN PrEP provider network.
5. Train and efficiently navigate through CAN's EMR system and other grant supported systems.
6. Providing PrEP Education
a.) If interest expressed in PrEP virtually or within fixed or mobile locations:
i. Engage in biopsychosocial and financial assessments with patients on-hand, as well as referrals from medical team or Program Specialist 1.
ii. Review of prescription support programs, such as linkage to patient assistance programs such as Advancing Access Program, DHHS and others via specialty pharmacy partnerships.
iii. Provide client education as it relates to temporary financial assistance..
iv. Collect necessary supporting documentation for enrollment into CAN's PrEP program and presents CAN PrEP contract, as well as engages in initial discussion regarding compliance requirement.
v. Provide education and enrollment regarding the American Exchange program or grant programs, as applicable.
b.) Engage central scheduling and/or local medical team supports for registration, initial medical appointments, laboratory appointments/reminders and follow-up appointments as applicable.
c.) Link patients with barriers to care and/or adherence needs, to patient care coordinators or other clinical support to assist with:
i. Building resolutions.
ii. Procuring outstanding documentation, as needed or applicable.
iii. Aiding with referrals and coordinates services with other organizations, federal and local programs.
d.) Link patients with internal supports for insurance navigation and prior authorizations, as needed.
7. Promotes CAN Community Health, Inc.'s mission and values and follows policies and procedures.
Grant Management (5%)
- Implements and complies with federal (i.e. CDC, Ryan White), state (Department of Health), and local (county, city) program requirements.
- Develops and provides grant information for internal and external reports.
- Represents CAN Community Health at local, state, and national conferences and meetings, as deemed necessary.
- Works in the field to recruit clients, provide HIV and other STD's testing, distribute condoms, provide pre- and post-test counseling, and proper referral to care when needed.
- Ensures outreach activities are comprehensive, timely, and coordinated in the most effective manner in accordance with the epidemic.
- Ensure outreach activities adhere to the CAN guidelines.
- Ensures client confidentiality 100% of the time by conforming to HIPAA laws and CAN policies and procedures.
- Maintains confidentiality regarding patient/client and/or family standards in accordance with professional and departmental standards.
- Participates in quality improvement and assurance processes.
- Utilizes resources in a cost-effective manner.
- Continues professional training and education to advance skills/knowledge of HIV and related disease processes, medications and treatments.
- Assist with recruitment, training and supervision of outreach volunteers and interns.
Responsible To: Program/Prevention Manager
- Neat, professional appearance.
- LIGHT- Exerts up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Physical demands are in excess of those of SEDENTARY work. Light work usually requires walking or standing to a significant degree.
- Work requires close visual acuity to perform as actively such as; preparing and analyzing data and figures; transcribing,; viewing a computer monitor, extensive reading; visual inspection involving small objects, and/or a operation of clinical equipment, devices and tools.
- Requires expressing or exchanging ideas by means of spoken word, visual and auditory acuity.
- Work is performed in both a clinical indoor setting and outdoor setting utilizing the mobile sprinter unit and or tents for outreach events.
Required Education/Professional Experience:
- Bachelor's degree, Public health, social work, and/or health education/social sciences.
- Three (3) years' minimum of relevant work experience.
- Experience working with priority populations, including injection drug users (IDU), as well as Hispanic, African American and Native communities.
Preferred Education/Professional Experience:
- Three (3) years' plus in HIV programmatic experience and/or healthcare program development.
- Medical assistant, public health, and/or nursing experience.
- Experience and comforability administering HIV rapid testing and/or drawing blood, specifically in the state of service.
- Bilingual in English and Spanish.
Knowledge, Skills & Abilities Required:
- Ability to apply principles of health promotion and disease prevention.
- Ability to accurately coordinate several tasks at one time.
- Able to work autonomously.
- Strong interpersonal skills and the ability to work effectively with a diverse population.
- Knowledge of community health services and agencies.
- Demonstrates visual and auditory acuity.
- Working knowledge of Microsoft Outlook, Excel, Power Point Presentations and Microsoft Word.
- Experience with development and implementation of HIV Prevention procedures.
- Ability to self-motivate.
- Managerial and Leadership skills.
- Demonstrates experience with Ryan White, CDC and 340B mandates, documentation and compliance.
- Demonstrates appropriate organizational skills.
- Demonstrates excellent communication, intervention and people skills.
- Ability to utilize problem-solving techniques.
- Demonstrates knowledge of documentation protocols.
- This position operates both in a professional office environment and in outdoor outreach events. This role routinely uses standard office equipment as computers, telephones, photocopiers, filing cabinets and fax machines.
- All new employees are required to attend New Hire Employee Orientation.
- At least 1-2 week out-of-state onboarding training, included but not limited to:
HIV Prevention Planning Testing Best Practices PrEP Navigation Mobile Unit Management Basic Annual Safety
Blood Borne Pathogen Hazard Communication Infectious Waste Tuberculosis EMR Contract Management
- On-going internal and external grassroots development training.
- Department of Health required training.
- Other internal and external training as deemed necessary.
Moderate in-state and occasional out of state travel required, including prevention outreach work in the community on evenings and weekends as needed in the areas of service. This includes the responsibility and operation of a company van/mobile unit. Requires a valid driver's license.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
CAN is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.