Account Manager - Service Division
US-CA-Santa Fe Springs
Job ID: 2021-1988
Type: Regular Full-Time
# of Openings: 1
At Ellison Technologies, we believe that hiring good people is the backbone of any successful organization. This is what has led us to over 60 years of success and allowed us to grow to one of the largest machine tool distributors in North America with 300 employees, in 16+ different markets.
As we remain very busy during this time of uncertainty, we are looking to add an Service Sales Account Manager to our team.
Growth, Support and Established Territories and Client Base
As a Service Sales Account Manager, for our world class service organization, you will focus on leading the sales efforts through your ability to create both internal and external relationships and present value of a non-tangible product such as Machine Tool Service contracts.
You will leverage internal relationships with Sales Engineers, Field Service Managers, Builders, Customer Service Associates, Technical Support Specialist, and Field Service Engineers to be part of the sales cycle as new projects are identified in any one of our 16 office nationally. Additionally, you will use your sales acumen to prospect and establish customer relationships with existing clients.
This is a prime opportunity for a sales professional to hone their sales techniques and position them for possible larger role selling capital equipment as a Sales Engineer.
(You can also see more about us at Glassdoor.com)
The following is a summary for this newly created role along with a list of the expected duties:
Prospect and establish customer relationships with respect to Service Products by leveraging key account capital equipment expenditures as opportunities to promote and sell services. Maintain an acceptable market presence through dedicated customer visits and building customer relationships. Maintain electronic database consisting of customer information, Equipment Lists, Request for Quotes, Request for Proposals, and ESAs Ellison Service Agreements. Increase existing service market share within the assigned territory. This position will work with Sales Engineers, Field Service Managers, Builders, Customer Service Associates, Technical Support Specialist, and Field Service Engineers to grow the Renewable Service Agreement value and Demand Service Revenues. Primary responsibility is Service Agreement Commercialization, Renewals, and Expansion of Services provided by Ellison Technologies Service Organization.
- Interface with Internal and External Customers to promote Service Products and grow the Service Business.
- Maintain 30-60-90 day forecast of service opportunities that will potentially close.
- Track service quotes, service proposals, and Ellison Service Agreement wins and losses.
- Assist with Commercialization, Approval and Renewal of all ESAs (Ellison Service Agreements).
- Drive Demand Repair growth.
- Drive Critical Spares and Parts growth.
- Participate in Ellison Technologies Sales Training Program.
- Reach Reoccurring Revenue Goals and other Service Sales metrics as assigned.
- Prepare weekly reports, presentations for management as required.
We expect the right candidate will have a minim of 2 years of sales experience, focusing on service or similar intangible products.
Ideally you will bring exposure to the manufacturing space, including CNC machines, however this is not necessary
This role comes with a salary and end of your bonus potential, as well as medical, dental, vison, 401k, etc.
The Ellison Way principles continue to drive our company forward. The Ellison Way principle of Adaptation will ensure that Ellison will evolve to further grow market share, strengthen our relationships with our key partners Doosan and our customers. The major focus moving forward must be on the development of Ellisons most valuable resource its people." - Graham Hooper (CEO)
More information can be found at http://www.ellisontechnologies.com/products/product-videospage
"Ellison Technologies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. *** #ZR *PM18