The Delivery Supervisor helps to manage the success of our operation in a high-volume home delivery environment. Due to the unique challenges of the industry, it is essential that applicants possess the skills necessary for success in performance-based environments that focus on client service, urgency, and continuous improvement. The Delivery Supervisor reports directly to the Operations Contract Manager.
Key Responsibilities
- Client Service - Execute Client contract requirements - Develop and maintain effective Client relationships through constant communication - Operate within the agreed budget (P&L) for the location - Billing/Data Entry/Spreadsheets/Excel - Constant training and recruitment to better the delivery staff -Manage the day to day delivery objectives to 100% compliance of goals set forth
