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Technology Help Desk Grintern
SmileDirectClub
 
Job Location: Nashville, TN

US-TN-Nashville

Job ID: 2019-8060
Category: Information Technology


Job Type

Full-Time

Overview

Job Title: Help Desk Grintern

Location: Nashville, TN

Please note, this is a Summer 2020 internship.

SmileDirectClub does not offer housing assistance for interns.

About Our Grinternship:

We believe everyone deserves a smile they love AND a career they love. SmileDirectClub's "Grintern" program allows college students the opportunity to work with one of America's fastest growing companies! From cutting-edge engineering technology to global marketing agendas, SmileDirectClub offers career opportunities in almost every field! Our Grinterns will be partnered with a mentor and learn from cross functional teams across the business as well as within the team they support. We're looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins. Are you up for it?

What is SmileDirectClub?

SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the clear aligner market by matching licensed professionals, a quality clear-aligner product, and customers together.

The Help Desk Grintern will support and maintain the technology environment at SmileDirectClub.

Responsibilities

How you will make an impact:
  • Provide support services to on-site and remote employees with technical problems and information technology issues
  • Troubleshoot and resolve minor to major hardware, software, and networking issues
  • Perform new user workstation installations, configurations, upgrades, and basic repairs
  • Maintain inventory requirements for all end user devices
  • Support and troubleshooting of printers, copiers, and other network devices
  • Assist in identifying resolution gaps within the help desk
  • Support and maintain effective relationships with end users
  • Performs other related duties as assigned

What to expect as a Grintern:
  • Work on real time business initiatives
  • Professional development and mentorship
  • Experience the fun and exciting culture of SDC
  • Opportunity to work with and learn from executive leadership
  • Collaborative work environment


Qualifications

It will really make us smile if you...
  • Are actively pursuing a bachelor's degree in a computer science or related field
  • Are currently enrolled full-time and qualify as a 'Rising Senior'
  • Possess excellent verbal and written communication skills
  • Are eager to learn new technologies as required
  • Are passionate about making people smile
  • Are highly curious and have a strong drive for results


Want to learn more about us?

Check out https://smiledirectclub.com

Hear what our customers are saying: https://vimeo.com/233836276

See what our SmileShops are all about: https://vimeo.com/234533999

Benefits of Joining the Club

  • Medical, Dental and Vision Insurance
  • 401K with match
  • PTO
  • Aligner and Whitening Benefit
  • Collaborative work environment and positive culture


Company Profile

SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn't otherwise afford orthodontic treatment to get a better smile.

  • What is SmileDirectClub? Link here.
  • What are our customers saying? Link here.
  • What is a SmileShop? Link here.
  • What is our culture like? Link here.
  • How do you celebrate your team members? Link here.





 
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