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Dispatcher-Bi-Lingual
Roto-Rooter Services Company
 
Job Location: Tempe, AZ

US-AZ-Tempe

Overview

Roto-Rooter, America's premiere plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our 80-year history, but it's our future that has us so excited!

We have an excellent opportunity available for a BI-LINGUAL DISPATCHER in our Call Center.

Responsibilities

  • Liaison between our field technicians and customers nationwide.
  • Distribute jobs to field technicians.
  • Manage the workload of field technicians throughout the Eastern portion of the country.
  • Interact with customers to keep them informed of the status of their assigned field technician's arrival.
  • Relay necessary job information to the field technician.
  • Resolve any customer service issues.


Requirements

  • Self-starter who is organized and thorough with attention to detail and thrives in a bustling environment
  • Able to multi task
  • Must speak and write both English & Spanish fluently
  • Excellent customer service skills
  • Solid computer skills (Microsoft Word and Excel)
  • AS400 knowledge preferred


Benefits

At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including:
  • Medical Benefits
  • Prescription Drug Card
  • Dental Insurance
  • Paid Vacation
  • Paid Training
  • Life Insurance
  • 401K Savings Plan
  • Tuition Reimbursement


EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.

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