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City of Greenville
City of Greenville

Job Location: Greenville, SC
Job Type: Full Time

$44,370.00 - $64,340.00 Annually


SC (Greenlink Offices), SC

Job Type

Full Time



Job Number



7/17/2020 11:59 PM Eastern

Job Description

Brief Description of the Job
Plans routes for the Greenlink`s Transit and Trolley network. Assists in creating weekly deviations due to road closures and events. Acts as the project manager for the installation of new bus stops and shelters. Ensures all route mapping is up-to-date throughout Greenlink systems. Assists the Director and Transit Planning Manager in organizational strategic planning and creation of goals and objectives. Participates in planning of alternative modes of transit as needed in conjunction with multi-modal aspects of Greenville Transit Authority (GTA) and Greenlink. Assists and makes recommendations in bus stop locations and spacing, as well as, route planning and arranges hearings and meetings for public input. Responsible for the provision of National Transit Database (NTD) reporting to the Federal Transit Administration (FTA) and South Carolina Department of Transportation (SCDOT) reporting as it relates to service statistics. Remains proficient with new technologies related to public transportation.

Job Duties

Essential Functions
Conduct Short- & Long-Range Planning (40%): Analyze existing transit routes and ensure effective design. Monitor growth in Greenville and ensure planning efforts are in line with Greenlink`s current transit plans. As growth demands, create new routes and new route concepts. Assist in conducting public hearings, producing and organizing rider surveys, preparation of data, and quantifying route and fare information. Work and communicate with other city/county departments, neighborhood associations, business owners, and the general public on public transportation-related matters. Serve as a representative for the bicycle community, including bike sharing, bike lockers, and bike rental. Design new routes with appropriate bus stop spacing and location, arrange and present routes at public meetings and events, collect relevant data, prepare case studies. Utilize relevant technology including but not limited to GIS, demographics, census information, and economic factors when developing new routes. Participate in the Greenville-Pickens Area Transportation (GPATS) Long Range Planning process and attend all study group meetings. Monitor development patterns of and work with surrounding communities, SCDOT, and regional entities in provision of future transit plans including but not limited to Bus Rapid Transit, Streetcar, Light Rail, High Speed Rail, Automated Systems, and other related conveyances. Actively participate in the reporting of safety issues or concerns that are observed during the course of essential job functions. Document safety issues or concerns directly observed or reported by front-line employees and the general public.

Oversee Bus Stop Installation Process (20%): Work with SCDOT, Greenville County, and local municipalities to permit bus stops and shelters. Work with the City`s Procurement Division to procure construction service for stops and shelters. Prepare scopes of work as needed as it relates to bus stops, shelters, and amenities. Act as project manager for the installation of infrastructure. Attend meetings as necessary as they relate to road and sidewalk improvements to ensure transit stops are also updated.

Maintain Intelligent Transit System (ITS) & Route Planning (20%): Create mapping in Greenlink`s ITS system for internal and public consumption. Ensure internal databases of routes, stops, shelters, and amenities are kept up-to-date. Update the Intelligent Transit System mapping and stop information as necessary. Work with Google Transit to ensure all General Transit Feed Specification-real time (GTFS-rt) information is processing properly. Run reports weekly to ensure system is working properly and validate data integrity. Coordinate with various GIS departments to share transit data and maps. Work with Operations staff to troubleshoot issues with ITS-system. Review weekly road closures and work to create weekly detours for transit and trolley routes. Ensure all route and route options are up to date in Greenlink`s Route Planning Software.

Compile and Submit NTD Reporting (20%): Provide operational statistics, working with the Transit Operations & Safety Manager, Transit Planning Manager, Fleet Manager, and Director and facilitate with the operational information for the NTD Base Report. Obtain NTD data from KPI reports and enter into Federal Transit Administration System (TrAMS). Enter and reconcile monthly ridership reports for both demand response and fixed route service. Create and submit the annual NTD report. Address any outstanding issues that ensue. Coordinate with the FTA and their representatives on the accuracy of the data submitted and certifications held.

Perform other duties as assigned.


Job Requirements
Formal Education: Bachelor`s degree in Planning, Urban Studies, Business or a related field.

Experience: Over one year of experience in transit planning or a related field is required. GIS experience preferred.

Driver`s License Required: Class D South Carolina license.

Knowledge, Skills, and Abilities
Knowledge: Work is difficult and diversified with limited precedent and requires the frequent application of a high degree of independent, logical, evaluative, and/or professional thinking to originate and develop procedures, techniques or ideas within the parameters of a broad conceptual outline. Work requires advanced skills and knowledge in approaches and systems. Independent judgment and decision-making abilities are necessary to apply technical skills effectively. Work product affects multiple projects.
Reading: Ability to read, analyze, and interpret general business periodicals, professional journals, technical journals and procedures, financial reports, legal documents, and governmental regulations as well as literature, books, reviews, reports, and abstracts.

Math: Ability to deal with a system of real numbers; and practical application of fractions, percentages, ratios/proportions and measurement.

Writing: Ability to write policies, contracts, speeches, formal presentations, and/or technical and legal documents and correspondence.

Machines, Tools, Equipment, and Work Aids: Computer, telephone, general office equipment, projector, Android OS, iOS, ArcGIS, and Google Maps.

Working Conditions
Primary Work Location: Office Environment.

Environmental/Health and Safety Factors: Relatively free from unpleasant environmental conditions or hazards.

Physical Demands
Continuously requires sitting, vision, and hearing. Frequently requires walking and talking. Occasionally requires standing and reaching. Rarely requires fine dexterity, handling, climbing, crouching, twisting, foot controls, kneeling, lifting, and carrying. Sedentary strength demands include exerting up to 10 pounds occasionally or negligible weights frequently; sitting most of the time.

Mental Demands
Frequently requires tedious or exacting work and working closely with others as part of a team. Occasionally requires time pressures, frequent change of tasks, and performing multiple tasks simultaneously. Rarely requires emergency situations and irregular schedule/overtime.

How To Apply:
Please fill out our Online Application by clicking the Apply button below:

Our office hours are 8:00 am-5:00 pm Monday - Friday.

The City of Greenville will provide reasonable accommodations for otherwise qualified individuals. The City of Greenville does not discriminate on the basis of race, color, national origin, sex, religion, disability status or age in employment or provision of services.
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