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City of Greenville
City of Greenville

Job Location: Greenville, SC
Job Type: Full Time

$38,480.00 - $56,763.20 Annually



Job Type

Full Time



Job Number





1/24/2020 11:59 PM Eastern

Job Description

Brief Description of the Job
Under the direction of the Transit Operations & Safety Manager, plans and executes all training activities for transit operators and supervisors. Develops presentations and conducts classroom, as well as, behind the wheel training sessions. Leads accident/incident investigations, processes all related paperwork, and ensures all information is sent to the appropriate authorities. Participates in hiring new staff by assisting with interviews and skills evaluations. Oversees Department of Transportation (DOT)/Federal Transit Authority (FTA) Drug Testing process and acts as Designated Employee Representative. Documents safety violations for both operations and fleet maintenance and makes recommendations to supervisors for corrective disciplinary actions. Ensures compliance with safety policies and regulations by conducting inspections of vehicles and work sites and monitoring Occupational Safety and Health Administration (OSHA) housekeeping standards within Public Transit maintenance facility and equipment storage sites. As directed, occasionally fills in for the Operations & Safety Manager. Serves as Chairperson for Greenlink`s Accident Review and Safety Committees.

Job Duties

Essential Functions
Manage Operator Safety Training and Enforcement (55%): Develop, implement, and monitor training programs within the Greenlink organization. Support the development, implementation, and continuous improvement of Safety Management System (SMS) processes and activities. Provide department orientation for new operators. Conduct classroom and behind the wheel training for operators and department personnel to ensure proficiency and understanding of/in policies and regulations, service area and routes, vehicle and related systems operations, accident and emergency procedures, pre/post trip inspections, passenger and operator safety, conflict resolution and de-escalation, and safe driving techniques, as well as, other topics and areas as assigned. Design testing and evaluation processes for operators and ensure compliance. Conduct monthly safety meetings for all operations, maintenance, and administrative employees and staff. Maintain calendar of recurring training requirements and schedule monthly meeting topics accordingly. Perform initial and subsequent forklift training, blood-borne pathogens training, directed toward OSHA compliance. Focus on current site hazards, exposures, and industrial hygiene or OSHA standards. Monitor environmental factors that may affect employee health and safety. Consult with Health Clinic Administrator regarding any identified work site hazards and/or exposures and coordinate any required follow up action. Coordinate with Employee Health Center and Risk Manager with any required OSHA employee medical surveillance determined to be needed. Coordinate with operation and maintenance managers on education and training relative to safety trends and indicators. Create training to decrease the probability of future occurrences using accident/incident data. Develop and implement a plan to incorporate the FTA and SCDOT`s Safety Management System policy to create a positive safety culture, analyze and mitigate risk, and utilize critical safety practices available through SMS integration. Engage in continuous education to remain up-to-date on all FTA, SCDOT, and City requirements, laws, policies, and required training. Document safety violations and make recommendations to supervisors for corrective disciplinary actions.

Perform Operations and Administrative Duties (20%): Review all training and evaluation documentation for accuracy and completeness. Maintain records of all training. Maintain drug and alcohol testing records as required by FTA. Generate reports for training. Track driver`s license and medical card expiration dates and notify drivers when necessary. Support recruitment efforts with Human Resources for Bus Operators. Conduct quarterly operator evaluations for safety, customer service, and legal requirements. Meet with operators to provide feedback and offer tips for improvement. Interact with and observe all employees in the performance of their duties to evaluate efficacy of safety program and training. Draft disciplinary documents and advise on disciplinary matters as it relates to safety. Review camera surveillance systems as necessary. Assist supervisors in responding to and managing emergencies as needed. Assist supervisors and shop foreman in the documentation of reported safety issues or concerns. Monitor driver radio system for safety, direction, or assistance. Provide input on hiring by conducting skills assessments for all CDL positions and safety history verification by contacting applicant references. May conduct interviews in absence of the Operations & Safety Manger as required. Provide dispatch, supervisory or other operational assistance as required. Fill in as Bus Operator as needed. Actively participate in the reporting and documentation of safety issues or concerns that are observed during the course of essential job functions.

Conduct Accident Investigations and Reviews (15%): Investigate complaints and accidents. Ensure documentation of all accidents and incidents is completed thoroughly and in a timely manner. Take photos as necessary. Ensure video recordings of events are archived properly and in a timely manner. Maintain accurate records of any accidents or incidents for analysis. Ensure compliance with DOT post-accident Drug & Alcohol requirements. Ensure that all accidents and incidents are scheduled for review by Greenlink`s Accident Review Committee in a timely manner. Complete all documentation for the Accident Review Committee. Advise on disciplinary action related to safety and assist in administration. As directed, communicate accepted recommendations from the committee to affected employees.

Conduct Work Site, Garage, and Storage Site Inspections (5%): Ensure the safety compliance of all work sites by frequent visitation making corrective action decisions as needed to include assisting with work zone safety. Conduct routine weekly inspections of the Fleet Maintenance Garage and Fleet Yard to ensure that good housekeeping and safety procedures are being followed as outlined in the Agency Safety Plan. Ensure that hazardous materials are properly stored and disposed of. Work with the Fleet Manager to ensure that the division is compliant with mandatory Storm Water Pollution Prevention Plan (SWPPP) and Spill Prevention and Countermeasure (SPCC) as required by the Department of Health and Environmental Control (DHEC).

Ensure Drug and Alcohol Compliance (5%): Administer/supervise all aspects of FTA/City drug and alcohol program for Greenlink. Serve as Designated Employer Representative. Coordinate with Occupational Health and Greenlink Operations to ensure all DOT/FTA drug and alcohol testing requirements are met. Train all current and new hire employees on the GTA Substance Abuse policy. Record all dates of training. Maintain DOT/FTA required records in order to complete annual reports.

Perform other duties as assigned.


Job Requirements
Formal Education: High School diploma or equivalent is required.

Experience: Over four years of experience operating a passenger bus.

Driver`s License Required: CDL Class B South Carolina license with passenger endorsement and no air brake restrictions.

Certifications and Other Requirements: City of Greenville Fork Lift Operator must be obtained within 6 months of hire date. SMS Awareness, SMS Principles of Transit, Transit Industrial Safety Management, Instructors Course for Transit Trainers, Fundamentals of Bus Collision Investigation, Reasonable Suspicion, and Fork Lift Train The Trainer must be obtained within two years of hire date.

Knowledge, Skills, and Abilities
Knowledge: Work requires a comprehensive practical knowledge of a technical field with use of analytical judgment and decision-making. Must be able to exercise independent thinking and the ability to conceptualize and develop new or improved procedures, techniques or ideas appropriate to the work environment. Work product affects multiple projects.

Reading: Ability to read, analyze, and interpret general business periodicals, professional journals, technical journals and procedures, financial reports, legal documents, and governmental regulations as well as literature, books, reviews, reports, and abstracts.

Math: Ability to deal with a system of real numbers; and practical application of fractions, percentages, ratios/proportions and measurement.

Writing: Ability to write reports, prepare business letters, summaries, meeting minutes, and emails using proper format, punctuation, spelling, and grammar, using all parts of speech.

Machines, Tools, Equipment, and Work Aids: Coin counter, mobile radio system, smart tablets, security cameras, telephone, computer and related software, Microsoft Office Suite, Android operating systems, and Apple operating systems.

Working Conditions
Primary Work Location: Office Environment and Outdoors (Bus Routes and Bus Terminal).

Environmental/Health and Safety Factors: Occasional exposure to unpleasant environmental conditions and/or hazards. Occasional outside work. Daily exposure to extreme temperature, wetness and/or humidity, respiratory hazards, noise and vibration, and physical hazards. Constant exposure to mechanical hazards. Occasional exposure to chemical hazards, electrical hazards, fire hazards, and physical danger or abuse. Rare exposure to explosives and communicable diseases.

Physical Demands
Continuously requires walking, vision, hearing, and talking. Frequently requires standing and handling. Occasionally requires fine dexterity, lifting, carrying, sitting, reaching, foot controls, balancing, and twisting. Rarely requires kneeling, pushing/pulling, climbing, bending, and crouching. Medium strength demands include exerting 20-50 pounds occasionally, 10-25 pounds frequently, or up to 10 pounds constantly.

Mental Demands
Frequently requires time pressures, frequent change of tasks, performing multiple tasks simultaneously, working closely with others as part of a team, and noisy/distracting environment. Occasionally requires emergency situations, irregular schedule/overtime, and tedious or exacting work.

How To Apply:
Please fill out our Online Application by clicking the Apply button below:

Our office hours are 8:00 am-5:00 pm Monday - Friday.

The City of Greenville will provide reasonable accommodations for otherwise qualified individuals. The City of Greenville does not discriminate on the basis of race, color, national origin, sex, religion, disability status or age in employment or provision of services.
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