Community Action Project of Tulsa County
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Job Location: Tulsa, Oklahoma
Facility:
CAP Headquarters, 4606 S. Garnett, Suite 100
# of openings: 1
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JOB SUMMARY
The Director of Human Resources is responsible for leading and managing all aspects of the human resource functions including but not limited: to position control, employee relations, workforce development, recruiting & retention, performance management & recognition, compliance, compensation, payroll, benefits, orientation, HR policies & procedures, and employment laws. Required to successfully lead and partner with employees, management, and executives to achieve a high degree of employee effectiveness and satisfaction.
ESSENTIAL JOB FUNCTIONS
- Evaluate and enhance the agency strategic workforce development plan to ensure successful agency-wide implementation of current and long-term expansion strategies.
- Evaluate the current employee retention strategy; design and implement a strategic retention plan related to stabilizing the current workforce.
- Evaluate the current recruitment strategy, design and implement a strategic plan related to position control/requisition, recruitment, hiring, orientation, and training; to meet the agency’s immediate and long-term needs for qualified, high-performing staff.
- Evaluate and enhance the agency’s performance management system (behaviors, goals and appraisals).
- Develop and implement a needs-based, results oriented training & development program for employees across the agency, including leadership development, career paths and career succession.
- Develop and implement a behaviorally based, internally and externally focused customer service program and culture.
- Evaluate and enhance the employee satisfaction measurement system, including results analysis and systemic improvement programs.
- Develop and implement employee recognition programs.
- Develop and implement volunteer recruitment, development, and retention programs.
- Provide direction for employee relations program.
- Provide support, consultation and training to leadership/supervisory staff in employee issues resolution and the broad array of human resource issues.
- Develop, implement and manage integrated HR workflow processes and evaluate the performance of the HR function and HR personnel.
- Design and implement benefit and compensation programs that constantly monitor agency needs and provide detailed market analysis.
- Monitor and ensure compliance with agency policies, applicable statues, and regulations, as well as accreditation and certification standards that govern human resources.
- Actively support and collaborate with management to ensure that employee related initiatives are smoothly integrated into programmatic and functional areas.
- Provide Human Resources strategic planning, consulting, and leadership as needed to other CAP entities and strategic business alliances.
SUPERVISORY RELATIONSHIPS
Works under the direct supervision of the Senior Director, Strategic Planning. Supervises HR Manager directly and staff indirectly.
KNOWLEDGE AND SKILLS
Must have proven successful interpersonal relationship skills to maintain effective and satisfactory working relationships with intra-department and inter-department staff, vendors, clients, visitors, and contractors. Ability to follow oral and written instructions with ability to read, interpret, and present information efficiently and effectively.
Sense of Mission: Demonstrated commitment to, and passion for, the mission of the organization.
Informing: Provides timely information that people need to do their jobs and to feel good about being members of a team; provides accurate information so that others may make decisions; fosters open dialogue.
Directing: Provides clear and supportive direction; sets priorities clearly and appropriately; can quickly sense and act on what will help or hinder accomplishing a goal; eliminates obstacles; adheres to a model of sharing, caring, and cooperation; distributes workload in an organized and well-planned manner; allows people to be responsible for their own work; demonstrates appropriate sense of mission-critical issues; spends own time and time of others on what’s important; good manager of time, people, and projects; directs and manages to bring out the best in others.
Decision-Making: Makes decisions in a timely manner; uses orderly decision methods and models; makes good decisions based on a mixture of analysis, wisdom, experience, and judgment; able to make decisions quickly; delegates both routine and important tasks and decisions; designs feedback loops into work.
Leadership Capability: Demonstrated talent and capability as a leader, with the ability to select competent performers, serve as a coach and mentor, build and motivate teams, build consensus for change and innovation, and accomplish desired results working with and through others.
Approachability: Easy to approach; good at focused listening; sensitive to and patient with the interpersonal anxieties of others; pleasant demeanor; demonstrates an interest in people, with the ability to quickly develop rapport in new situations and to work with and relate to personnel at all organizational levels.
Action-Oriented: Able to analyze data and options and make decisions; willing to take risks; not fearful of acting without 100% of information; able to define expectations and end results, develop associated measurement criteria, and assess organizational performance in relation to goals and expectations.
POSITION REQUIREMENTS
Bachelor’s degree from an accredited college/university in Human Resources, Business Management/Administration, Industrial Organization or a closely related field. PHR or SPHR certification preferred. Must have at least 10-15 years of progressive HR experience culminating into a role as a strategic HR partner to executive management in a for-profit or non-profit organization. Experience must include: administration, customer service, and/or operations management, with active involvement in strategic and operational planning, operational and capital budgeting, staff management, organizational development, and performance measurement/improvement.
OTHER
Primarily an office position with some local travel (exposure to normal traffic hazards). Work requires bending, stooping, lifting, pushing and pulling throughout the day. Ability to lift and carry up to 20 pounds. Regular and reliable attendance required.
How To Apply:
Community Action Project of Tulsa County
CAP is an equal opportunity employer and promotes a drug free environment. Due to ever increasing required record-keeping and reporting requirements, our policy is to accept applications or resumes that meet minimum qualifications for the specified posting and for current job postings only. Applications and resumes that are unsolicited or that do not meet minimum qualifications are not retained and will not be considered when making employment decisions.
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