Our client is a leading manufacturer and distributor of paints and coatings with strong market positions in the industrial wood coatings industry. They`ve operated for over 50 years with a strong passion for paint. Their growth and commitment to excellence has directed us to recruit for a Technical Service Representative. This is a full-time position and is based in our customers facility. They are proud to offer a competitive wage, quarterly bonus plan, 401(k) match, health & dental insurance, and much more.
Successful candidates must perform each job responsibility safely, effectively, and in a timely manner.
Adhere to all established safety rules, procedures, and code of conduct within the company.
Monitor finishing lines for adherence to the established customers coating operation.
Provide daily on-site customer support in troubleshooting coatings problems and provide corrective actions.
Perform line audits to solve application problems and identify ways to improve the efficiency of the process.
Establish work instructions and provide training to plant personnel for product application and technical information.
Monitor and check incoming materials for color and quality.
Make minor modifications to materials when necessary to improve application.
Provide inventory tracking and forecasting so that the customer has an adequate supply of material.
Attend customer meetings related to finishing and deliver weekly call reports to Sales Manager outlining reviews and activities.
Establish strong customer relationships with customer employees and managers.
Identify joint Continuous Improvement Projects for CIC and Customer.
Track progress of CI Projects + hold weekly update calls with CIC / Customer finish team + Monthly reviews with Plant Management.
2 to 5+ years experience in wood coatings for furniture / building products manufacturing. Wood finishing experience preferred.
Strong Knowledge of practical color formulating + an understanding of color theory.
Proven ability to solve problems and support the customer manufacturing application systems.
Ability to work independently and balance priorities in a fast-paced environment.
Practical thinker with analytical reasoning and problem-solving skills.
Project and show effective leadership skills.
Excellent communication skills to write and verbally deliver correspondence effectively to all levels of employees and management.
Ability to train and demonstrate.
Basic Computer skills; email, drafting reports, etc.
Ability to wear required personal protective equipment and ability to stand for long periods of time.
How To Apply:
Specialists Group LLC, The
100 N. Broadway, Suite 200
Wichita, KS 67202