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TECHNICAL SERVICE REPRESENTATIVE
Specialists Group LLC, The
Specialists Group LLC, The
 

Job Location: Wichita, KS

TSGW5808

TECHNICAL SERVICE REPRESENTATIVE

Manufacturing

$55,000 to $65,000 (DOE) and Package

Wichita, KS

Wichita, KS

Education Requirements: Technical Degree

Job Description:


  • Our client is a leading manufacturer and distributor of paints and coatings with strong market positions in the industrial wood coatings industry. They`ve operated for over 50 years with a strong passion for paint. Their growth and commitment to excellence has directed us to recruit for a Technical Service Representative. This is a full-time position and is based in our customers facility. They are proud to offer a competitive wage, quarterly bonus plan, 401(k) match, health & dental insurance, and much more.
  • Successful candidates must perform each job responsibility safely, effectively, and in a timely manner.

Job Requirements:


  • Adhere to all established safety rules, procedures, and code of conduct within the company.
  • Monitor finishing lines for adherence to the established customers coating operation.
  • Provide daily on-site customer support in troubleshooting coatings problems and provide corrective actions.
  • Perform line audits to solve application problems and identify ways to improve the efficiency of the process.
  • Establish work instructions and provide training to plant personnel for product application and technical information.
  • Monitor and check incoming materials for color and quality.
  • Make minor modifications to materials when necessary to improve application.
  • Provide inventory tracking and forecasting so that the customer has an adequate supply of material.
  • Attend customer meetings related to finishing and deliver weekly call reports to Sales Manager outlining reviews and activities.
  • Establish strong customer relationships with customer employees and managers.
  • Identify joint Continuous Improvement Projects for CIC and Customer.
  • Track progress of CI Projects + hold weekly update calls with CIC / Customer finish team + Monthly reviews with Plant Management.
  • 2 to 5+ years experience in wood coatings for furniture / building products manufacturing. Wood finishing experience preferred.
  • Strong Knowledge of practical color formulating + an understanding of color theory.
  • Proven ability to solve problems and support the customer manufacturing application systems.
  • Ability to work independently and balance priorities in a fast-paced environment.
  • Practical thinker with analytical reasoning and problem-solving skills.
  • Project and show effective leadership skills.
  • Excellent communication skills to write and verbally deliver correspondence effectively to all levels of employees and management.
  • Ability to train and demonstrate.
  • Basic Computer skills; email, drafting reports, etc.
  • Ability to wear required personal protective equipment and ability to stand for long periods of time.



How To Apply:

Specialists Group LLC, The
100 N. Broadway, Suite 200
Wichita, KS 67202


 
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