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TECHNICAL SUPPORT ENGINEER
Specialists Group LLC, The
Specialists Group LLC, The
 

Job Location: Wichita, KS

TSGW9845

TECHNICAL SUPPORT ENGINEER

Engineering

Depends on Experience

Wichita, KS

Education Requirements: Bachelor of Science in Electrical Engineering or related engineering field

Job Description:


  • Supports analysis of technical requirements for new business opportunities and customer or prospect requests for information
  • Generate technical proposals, compliance matrixs, white papers, and installation instructions as required
  • Serve as the primary technical interface with respect to support of post-sale configuration, installation, system integration and technical support activities, including troubleshooting and assisting in the repair return process
  • Assist in Root Cause and Corrective Action activities
  • Actively participates in customer training and support projects
  • Travel of approximately 35% per year to meet customer needs

Job Requirements:


  • Bachelor of Science in Electrical Engineering or related engineering field from an accredited university, or equivalent technical degree combined with minimum 10 years of technical product development/technical support activities and experience in a customer support environment
  • 5+ years direct aviation experience required, preferably with exposure to aviation battery, starter/generator and power distribution/inverter/converter systems
  • Knowledge of aviation certification requirements and disciplines such as DO-160, DO-254, DO-178, DO-311a as they relate to TSO, Type Certification or Supplemental Type Certification activities Knowledge of FAA Special Conditions is a plus
  • Ability to read a hardware schematic relative to logic flow, functional execution and component function and specification parameters



How To Apply:

Specialists Group LLC, The
100 N. Broadway, Suite 200
Wichita, KS 67202


 
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